If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766
Gas connections Alterations Apply now

Need to move your meter or gas pipe?

Moving the position of your meter or service pipe (the pipe that connects your property to our gas network) needs a professional. Our dedicated Connections team will help you every step of the way, from providing you with a quotation & design, to altering your supply & reconnecting gas to your appliances. If your works involve diverting a gas main, please read our dedicated advice on this subject.

There are lots of companies who can help you to get connected, alter existing pipework or disconnect services, they are known as Utility Infrastructure Providers (UIP’s). You can find out more on the Lloyds Register website.

Are you part of our network?

Enter the address or postcode where you would like work to be carried out.

Other ways to apply

Call 0800 040 7766 and select option 2 or download the PDF forms below and return via:

Post: Connections Team, Northern Gas Networks, Thorpe Business Park, 1100 Century Way, Colton, Leeds LS15 8TU

Email: gasconnections@northerngas.co.uk

Download our Alterations Business application form Download our Alterations Domestic application form
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