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Northern Gas Networks Announces winners of Children’s Carbon Monoxide Awareness Competition 

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Northern Gas Networks (NGN) is excited to announce the winners of its annual Carbon Monoxide (CO) awareness competition for Key Stage 1- and 2-year groups, aimed at fostering understanding and awareness of the dangers of this poisonous gas and how to stay safe. 

This competition is run jointly by the four gas distribution networks across England, Scotland, and Wales: Cadent, Northern Gas Networks (NGN), SGN and Wales & West Utilities. This year, pupils from across NGN’s region submitted creative entries, including pictures and videos, showcasing their innovative ideas on how to promote the signs of carbon monoxide poisoning.  

The competition encouraged children to think about the dangers of CO, the causes and how to spot the signs.  

The winners of the competition are: 

Heidi F, 9 from Ovingham Middle School in Ovingham, Prudhoe who created an impactful video showcasing the signs of CO poisoning. Heidi won the regional finals and went on to win the Key Stage 2 national competition. 

David B, (age 8) from Redby Academy in Sunderland with a very well thought through coding video highlighting all the signs of CO poisoning. 

Laura Ratcliffe, Social Strategy Programme Manager at NGN said: “We were incredibly impressed by the creativity and passion displayed by all participants. 

“We believe it is essential to engage the younger generation about the dangers posed by carbon monoxide, the causes and how to keep themselves safe.”

The winners received cash gifts both for themselves and their schools.   

Due to the popularity of this year’s competition, the gas distribution networks have decided to support another competition, raising young peoples’ awareness of the dangers of carbon monoxide. This will run until the 31st of December 2024. 

The gas distribution networks will pick a winner from Key Stage 1 & 2 in their respective regions; NGN covers most of Yorkshire, the Northeast and northern Cumbria. Each winner will receive £150 for themselves and £300 for their school or organisation. 

NGN’s winners will then go forward to a national competition where they have a chance to win a further £300 for themselves and £600 for their school or organisation. 

All entries must be received by 31st December 2024.  

For more information about the competition, how to apply and to read the full terms and conditions please visit https://www.northerngasnetworks.co.uk/network-supply/get-creative-be-safe/ 

 Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.  


  

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Gas mains repair work – Junction of Darlington Back Lane and Yarm Back Lane, Stockton-on-Tees

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Our engineers are repairing the gas mains at the junction of Yarm Back Lane and Darlington Back Lane. Temporary traffic lights are being used so we can do this safely and quickly. The traffic lights will be manned during peak periods to minimise disruption.

Steve Pigott, Operations Manager at NGN said: “We are carrying out urgent works to repair a gas main on the junction of Yarm Back Lane and Darlington Back Lane.

“We are aware it is a busy junction, and our 3 way traffic lights will be manned over peak periods. We apologise for any inconvenience this causes.

“We are prioritising the repairs to be completed as quick as possible, estimate the repairs to be completed the end of this week. We will provide ongoing updates.”

If you are experiencing poor gas pressure or you can smell gas, please call the National Gas Emergency Service on 0800 111 999. This line is operation 24 hours a day seven days a week.

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North East-based organisation featured on two million pharmacy bags this winter

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A NORTH EAST-BASED organisation supporting adult carers has been featured on over two million prescription bags this winter.

The Carents Room was launched by a former Tyneside GP, Dr Jackie Gray, and acts as a one-stop shop for the four million unpaid Brits caring for elderly parents.

Now the service has been promoted on bags distributed at over 2,000 pharmacies across England.

Backed by two major businesses, Cadent and Northern Gas Networks, the campaign aims to raise awareness of the free support available at what Jackie said can be a tough time for both carents and their loved ones.

“From increased hospital admissions to rising heating costs, a problem exacerbated this year by the removal of their fuel allowance, winter can put a significant strain on elderly people and their relatives,” said Dr Gray.

“That’s why we are committed to finding innovative ways of making those caring for elderly relatives aware of the wealth of free support available to help them.

“For carents, picking up prescriptions is one of the many duties they undertake especially if their parents are unwell or housebound, so this campaign is a wonderful opportunity to connect with them and provide the support so many desperately need.”

Each of the two million bags contains information about The Carents Room’s services, along with a QR code for carents to scan for instant information about the help they could receive, including advice on signing up for the Priority Service Register.

The free register means you could get extra help from your utility company if the power, gas, or water goes off in an emergency – or because of planned works.

Launched in 2020 following Dr Gray’s personal experience, The Carents Room has helped tens of thousands of carents across the UK.

The online resource offers free, impartial support on every aspect of being a carent – from advice on powers of attorney and finances, to expert guidance on navigating the NHS and care sector.

It also provides The Carents Lounge which is a virtual networking space for carents to come together and share their experiences and struggles.

Eileen Brown, Customer Experience Director at Northern Gas Networks, added: “Carers are the backbone of our communities, providing essential support to those in need. By investing in the well-being of carers, we not only enhance their quality of life but also strengthen the support available for their loved ones.

“Supporting carers means acknowledging their invaluable contributions and ensuring they have resources they need to make life easier, and we are very proud that The Carents Room is providing both emotional and practical support.”

For further information on Carents, please visit https://carents.co.uk/

ENDS

 

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Northern Gas Networks to give away free carbon monoxide alarms this CO Awareness Week (18-24 November 2024)

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Northern Gas Networks to give away free carbon monoxide alarms this CO Awareness Week (18-24 November 2024)

  • Only 37% of Northerners said they have a working CO alarm in their property
  • Only 24% of people polled regularly test their CO alarms
  • 19% would do nothing if they heard their alarm beeping
  • 9% admit they’ve never had their boiler serviced
  • Only 40% of those surveyed knew the dangers of CO poisoning

The North of England’s gas distributer, Northern Gas Networks (NGN), is marking National CO Awareness Week by giving away up to 2,000 free carbon monoxide (CO) alarms to its customers from now until February next year.

The life-saving giveaway* has been launched to help protect people from the dangers of carbon monoxide poisoning, which kills around 60 people and hospitalises 4,000 every year in the UK.**

Recent research*** conducted by NGN revealed that that only 37 percent of people in the NGN regions have a working CO alarm in their property, and only 24 percent regularly test it. 19 percent said they would do nothing if they heard their CO alarm beeping, while nine percent admit they’ve never had their boiler serviced.

Speaking about the research, Eileen Brown, Director of Customer Experience at Northern Gas Networks, said: “It’s worrying to see how many people still don’t have a CO alarm. Carbon monoxide poisoning cases rise in the winter when we’re using our cookers, fires, boilers and wood burners more, which is why we’re urging people to get in the know about CO and claim a free alarm through our week-long giveaway.

“Similar to a smoke alarm, CO alarms are activated when CO is detected in the air and will beep and flash to alert you of the danger. They’re small and easy to install, and you should have at least one on each floor. If you have a gas fire, log burner or open fire, it’s a good idea to have one in the room it’s in too.”

NGN wants to educate the region about CO by encouraging people to take two short online surveys to test their knowledge and rewarding those that take part with a free CO alarm.  To take part, visit www.northerngasnetworks.co.uk/cohero. The giveaway will begin on 18th November 2024 and end at midnight on 28th February 2025 (or before, if the 2,000 alarms are claimed before that date).

Carbon monoxide is a poisonous, colourless and odourless gas that is produced when carbon fuels are burnt. It can leak from incorrectly fitted, badly repaired or poorly maintained gas appliances, as well as flues, chimneys and blocked vents. You can’t see or smell it, so you can’t detect it if it begins to build up in your home, and if you breathe it in, it can make you seriously ill.

The signs of CO poisoning include headaches, dizziness, nausea, breathlessness, collapse or loss of consciousness. If you think you may have carbon monoxide poisoning, immediately turn off the appliance you think may be causing it, open windows and doors, leave the building and seek urgent medical advice. You must also call the National Gas Emergency Service on 0800 111 999*** and an engineer will come straight out to investigate and make the situation safe. This line is in operation 24 hours a day, 365 days a year.

ENDS

 For further information, please contact Jasmine or Nina at Content Soup on 07929 340 657 / 07971 598 904 or email hello@contentsoup.co.uk. A case study of a pregnant woman affected by CO is also available to support this story, see below.

Woman, 30, from Stanley, Durham, discovers carbon monoxide risk through routine midwife appointment

Ummay Alam was seven months pregnant in July this year when she went for a routine checkup with her midwife.

While carrying out the standard ‘blow test’, which is designed to detect whether carbon monoxide (also known as CO) is present in a patient, Ummay was shocked and alarmed when the reading came back as level 6 – a red flag that the patient is at risk of carbon monoxide poisoning.

She explains: “I couldn’t believe it. At my previous midwife appointments, my results had always been level 1. Up to level 3 is fine, anything between 4 and 9 is cause for concern, and anything above 9 is considered dangerous. To be at level 6 was a shock as we get our boiler serviced every year and the only other gas appliance in the house is a cooker.”

Following advice from her midwife, Ummay’s husband contacted their local gas distribution network, Northern Gas Networks, who came out the same day to carry out a full assessment on the property. The Gas safe registered engineer confirmed that the gas cooker was omitting CO.

Ummay adds: “Stupidly we didn’t have a carbon monoxide alarm fitted in the house as we never thought things like this happened. It’s been a real wake up call. Our cooker is only five years old; we bought it when we moved into the house, but looking back we had had problems with it cutting out for the past year or so and even had engineers out to look at it who didn’t spot any signs. We didn’t think anything of it.

“I was kind of aware of the symptoms of carbon monoxide poisoning, but I’d never have put two and two together as I was heavily pregnant at the time and a lot of the symptoms – nausea, fatigue, headaches – are all similar. I am so glad the midwife picked it up.”

Being pregnant meant Ummay was eligible for the Priority Services Register and qualified for to have her cooker repaired with new parts, free of charge. “Saving that money was really helpful with an impending newborn, and Northern Gas Networks came to the rescue within just a few days.”

Ummay and husband Mishbah welcomed their first child, daughter Yaseerah, in September 2024. Both mum and baby are healthy and doing well.

Notes to editors:

* This promotion is only open to any resident or business owner within the Northern Gas Networks distribution area. To check if you are in the Northern Gas Networks geographical area visit https://findmygdn.co.uk/. Full terms & conditions apply. Please see full details on www.northerngasnetworks.co.uk/cohero.

**Data provided by Open Data Portal for the period 1st November 2022 to 31st October 2023 (https://northerngasopendataportal.co.uk/)

***Research statistics taken from an NGN study conducted in February 2024, plus a survey of 2,008 people based in the North East of England, Yorkshire and Cumbria aged 18-80, conducted by Perspectus Global/Savanta in July 2024.

 

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Gas Escape Stockton Road, Stockton on Tees

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Paul Meadley, Operations Manager NGN said: “We are working on the B1285 at the junction of Stockton Road and Cold Hesledon, managing a gas escape. I can confirm that the area has been made safe however some technical difficulties mean that the work is taking longer than expected.

“To carry out the work we need to have in place three-way traffic lights while the team carry out necessary daily checks over the weekend to ensure its safe, ready for work to resume early next week.

“We apologise for the inconvenience caused while we carry out the repairs, safety is our priority, and we will work as swiftly as possible to complete the work and subsequent reinstatement.

“We expect that we will be finished towards the end of the week commencing Monday 18th of November.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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NGN update: Hydrogen Village safety case

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Safety is our number one priority at Northern Gas Networks, when we’re keeping 2.7 million homes and businesses safe and warm 24 hours a day, 7 days a week.

Whether our network continues to carry natural gas, or a low carbon fuel like hydrogen, safety will remain at the heart of everything we do.

Redcar

In March 2023, at the invitation of the UK government, we submitted a proposal for a Hydrogen Village Trial (HVT) to convert 2,000 homes on the Redcar gas network to hydrogen.

Supporting the submission were two draft safety cases and three draft quantitative risk assessments written by an independent assurance and risk management consultancy, which set out how the risk of a hydrogen gas network could be safely managed.

Like all industries responsible for safety, robust risk assessments and mitigation measures form an essential part of gas network management that ensure millions of gas customers stay safe and connected.

Through proposed mitigation measures – more stringent than those being used in current European heating trials – the draft Redcar safety documents show the risk of a hydrogen gas network would have been lower than that of the existing natural gas network.

We shared the mitigation measures with Redcar customers as part of the extensive engagement programme we conducted, visited residents at home, and held drop-ins at our Hub on the high street, to ensure customers with any concerns could talk to our engineering team.

The Redcar project was then cancelled in December 2023 due to a lack of available green hydrogen to support the trial.

EIR request

We received an Environmental Information Regulations (EIR) Request from an NGO relating to our HVT submission and its supporting draft safety cases.

While we shared some of the elements of our proposal, we declined to share the safety documents, because they were draft, outdated, and carried a high risk of highly complex technical information being misinterpreted or used to spread misinformation.

A determination by the Information Commissioner’s Office (ICO) means we will be publishing these draft safety documents.

The ICO acknowledges in its decision notice that these documents are in draft form and do not need to be disclosed as part of an EIR request. However, the ICO has asked us to disclose them in the public interest.

While we are happy to comply with the ICO’s decision and provide a transparent response, we respectfully disagree with the ICO that there is any public interest served by disclosing these drafts.

In our view, disclosure creates a risk of complex – and now superseded – technical information being used out of context.

Safety was the very core of the Redcar project, and we were committed to being transparent with Redcar customers in terms of the proposed measures we would have used to keep them safe.

To suggest otherwise would misrepresent the facts.

Conversion of the Redcar gas network to hydrogen would only have taken place once the Health & Safety Executive (HSE) was satisfied with its safety case.

All mitigation measures and technical evidence contained in the published draft safety documentation remains bespoke to the Redcar trial, and is not being considered by the HSE, in relation to a government decision on hydrogen for heat.

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Fuel poverty charity joins forces with gas distribution networks to help 30,000 vulnerable people stay healthy, warm, and safe at home.

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With six million households living in fuel poverty, charity National Energy Action (NEA) is proud to announce delivery of its pioneering collaboration – Warm Homes, Healthy Futures – working with the four gas distribution networks across England, Scotland, and Wales, including lead partner Northern Gas Networks

With the impacts of cold homes estimated to cost the National Health Service (NHS) more than £1.4 billion annually, and cold homes being linked to around 10,000 excess winter deaths per year, there is an urgent need for scaled-up and better-connected solutions to combat fuel poverty and tackle health inequalities.

Led by National Energy Action the Warm Homes, Healthy Futures programme is a nationally coordinated network of locally delivered service bringing together those working in the energy, housing, and health sectors. The programme will reach tens of thousands of people living with health conditions and disabilities made worse by cold, damp, poor quality homes. It provides a pathway for health and social professionals to connect their patients and service users with vital energy-related advice and support to live healthier, safer, and warmer lives.

The network of services is rapidly growing and has already connected with partners across more than 30 areas in England, Scotland, and Wales. Referrals are made by a wide range of health and social care partners, including GPs, social prescribing teams, mental health services, pharmacists, cancer care teams, hospital discharge teams, and adult social care services, among others, supporting patients with myriad health conditions and disabilities. The programme does not look the same in any two areas and this is critical to ensure delivery is led by local intelligence and expertise and understanding of the gaps to better connect health and fuel poverty support.

For households, once a referral is made directly into National Energy Action’s specialist service or that delivered by one of thirteen local delivery partners, they are supported with in-depth energy advice and support, carbon monoxide (CO) safety awareness and access to CO alarms, essential gas appliance servicing, and in some cases connected onwards for appliance replacement. There is also a large programme of community engagement events and training for frontline professionals, including those working in health and social care.

Adam Scorer, Chief Executive, National Energy Action said:

‘The Warm Homes, Healthy Futures’ programme is so much more than a partnership and a programme. By working with the gas distribution networks, we can reach those people who struggle to access help and support, we can identify the most vulnerable communities, and we can help lift them out of fuel poverty. More than that, together we can work at scale and elevate the health implications of fuel poverty across the health system and with policy makers.’

Dr Danielle Butler, Project Development Manager at National Energy Action said: ‘We have been blown away by the enthusiasm and interest from energy, housing and health professionals who have helped develop a network of services at this scale. And we are thrilled to see that people are now receiving much-needed support as part of the Warm Homes, Healthy Futures programme. Our homes should be places of safety, warmth, comfort, and good health, and this programme will allow us all to connect the dots more effectively – finding the gaps, sharing critical learning, and supporting one another as professionals tackling fuel poverty and health inequalities.’

Eileen Brown, Customer Experience Director, Northern Gas Networks said: ‘The gas distribution networks are committed to supporting this programme, recognising the critical role we play in addressing fuel poverty and enhancing community wellbeing.

Together, we will create lasting change that benefits our customers most in needs.’

The delivery of Warm Homes, Healthy Futures is now live and will run initially until March 2026.

For more information about the Warm Homes, Healthy Futures initiative, please visit https://www.nea.org.uk/projects/warm-homes-healthy-futures/

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Northern Gas Networks to carry out critical works to maintain a safe and reliable gas supply to homes and businesses in Leeds

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers

in the Oulton and Rothwell area.

The project is part of NGN’s ongoing development of infrastructure and will involve replacing existing metallic gas mains with more durable plastic pipes. This will ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The ageing main has undergone several recent emergency repairs, so has now been prioritised for urgent replacement.

The project will begin on Wednesday the 30th of October, starting on Leeds Road from the junction of St John’s Street progressing to the junction of Parkways.

In order for our engineers to carry out the work safely and efficiently, and to protect members of the public, it will be necessary to have in place traffic management throughout the works. Traffic management will involve setting up a lane closure reducing the southbound traffic to one lane on Leeds Road.

Once our works are complete on Leeds Road, we will then progress on to the second phase on Aberford Road.

Phase 2 will begin on the junction of Farrer Lane progressing along Aberford Road to the junction of Midland Street.  Whilst works are carried out, we will have temporary traffic signals which will be manned daily to help with traffic flow in the area.

There will be a road closure in place at the junction of Farrer Lane for the first section of this phase lasting approximately 1 week. A clearly marked diversion route will be in place during this time for access in and out of Farrer Lane.

Please be assured pedestrian access will be maintained at all times during our works.

The two phases are scheduled to last approximately 11 Weeks in total.

Chris Reed, Operations Manager, said: “We have worked closely with Leeds City Council to plan these essential works.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Northern Gas Networks launches annual carbon monoxide awareness competition to educate young people   

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Northern Gas Networks (NGN), the North of England’s gas distributer, is excited to announce the launch of its latest competition aimed at raising awareness about the dangers of carbon monoxide (CO) and promoting safety to primary school aged children and their families.  

The annual competition is part of NGN’s ongoing work in collaboration with Great Britain’s gas networks across England, Scotland and Wales to educate about how to keep safe and protect yourself from this poisonous gas.

CO is a colourless, odourless gas that can be deadly if inhaled in large quantities. It is often produced by faulty gas appliances, blocked flues, or poor ventilation. To combat this silent threat, NGN is inviting schools, clubs, and groups to participate in the competition by creating educational materials that highlight the risks of CO and explain how to prevent it. 

The competition is part of a wider educational initiative with Bonanza Creative who run two tailored classroom-based educational programmes in schools throughout the UK; 

  • Safety Seymour for Key Stage 1 pupils aged five to seven 
  • CO Crew for Key Stage 2 pupils aged eight to 11 

During the sessions, pupils learn about what CO is, where it comes from, the dangers posed by this poisonous gas and how to stay safe.  All primary school aged children are encouraged to take part. 

Key Competition Details: 

Who Can Enter: – Schools, community groups, and individuals across the Northern Gas Networks area
Submission Categories-: Artwork, videos, posters, and educational pamphlets.
Prizes: – The area winners will receive £150 each and £300 for their school/organisation. The national winner will receive £300 for themselves and £600 for their school/organisation. 

Deadline for Entries: – 31st December 2024
How to Enter: -Send your entry to gdnco_competition@northerngas.co.uk

Laura Ratcliffe, Social Strategy Programme Manager, NGN said: “Carbon monoxide (CO) is a serious threat that often goes unnoticed, through this competition, we hope to provide children and their carers with the knowledge and tools to keep themselves safe.  Engaging young people in a fun and creative way is a big part of this education.” 

Entries will be judged by a panel of CO awareness specialists and winners will be announced in January 2025.”

For more information about the competition, including terms and conditions please visit https://www.northerngasnetworks.co.uk/network-supply/get-creative-be-safe/
  

Ends. 

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.  

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Road closure – HU17 0NQ – Flemingate, Beverley, East Riding of Yorkshire

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Engineers from Northern Gas Networks (NGN) are repairing a gas leak on Flemingate, Beverley, East Riding of Yorkshire, HU17 0NQ.

While the repairs are carried out, a section of the road at Flemingate is closed in this area, including the railway crossing, signed diversions via Armstrong Way and Railway Street are in place.

Gerry Hart, Network Manager at Northern Gas Networks said “Our engineers arrived on site quickly and made the situation safe.

“We appreciate that this is a busy stretch of road, and we’d like to thank road users for their patience while work continues.”

NGN will be sharing updates on its website, X and Facebook as work progresses.

Anyone who smells gas or suspects carbon monoxide should call the National Gas Emergency Service on 0800 111 999.  This line is in operation 24 hours a day, seven days a week.

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