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Northern Gas Networks supports national Gas Safety Week by informing customers about their Priority Service Register

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Northern Gas Networks (NGN), the North of England’s gas distributor, is pleased to be supporting Gas Safety Week this week (18 to 24 September) – a national safety campaign to raise awareness about gas safety and the importance of taking care of gas appliances.

As part of Gas Safety Week, NGN are using the national campaign to inform people about the Priority Service Register (PSR).

The PSR, is a free and confidential service offering additional help and support from gas and electricity providers. By registering on to the PSR, energy companies can tailor their services and communications to make sure customers are receiving the best possible service.

Customers will also receive extra support with their day-to-day energy needs, different bill formats such as braille or large print, help accessing their meter or support if there is a power cut or gas emergencies.

Tom Bell, Northern Gas Networks Head of Social Strategy, said: “I am delighted that Northern Gas Networks is supporting Gas Safety Week, especially as it gives us a platform to highlight the Priority Service Register (PRS).

“The PRS is a free and confidential service that offers some of our vulnerable customers the extra support that they might need from their gas or energy supplier.”

Anyone who wishes to register for the PSR service should contact their gas supplier who will let them know if you’re eligible for this scheme.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.

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Northern Gas Networks supports national Gas Safety Week by informing customers about lockable cooker valves

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Northern Gas Networks (NGN), the North of England’s gas distributor, is pleased to be supporting Gas Safety Week this week (18 to 24 September) – a national safety campaign to raise awareness about gas safety and the importance of taking care of gas appliances.

The seventh annual Gas Safety Week, organised by the Gas Safety Register, sees organisations from across the UK working together to encourage all gas consumers to make sure they have their gas appliances are checked annually by a Gas Safe registered engineer and protect against the dangers of unsafe gas appliances, such as fires, leaks, explosions and carbon monoxide (CO) poisoning.

Tom Bell, Northern Gas Networks Head of Social Strategy, said: “As part of Gas Safety Week we are using the national campaign to inform people about our lockable cooker valve service.

“We understand that our vulnerable customers including people with dementia, Autism, those suffering strokes and many other conditions require extra safeguarding in place. A locking cooker valve helps vulnerable customers retain their independence at home and provides reassurance to family, friends and carers.”

This simple safety device is fitted to existing gas cooker pipework. When the valve is locked, the gas supply to the cooker is stopped. This removes the risk of the cooker being unintentionally turned on or left on. It also provides peace of mind to the carer or relative, that the cooker can’t be used when they leave the house or room.

The carer or relative can easily turn the valve on using the key when the cooker is required, therefore enabling the vulnerable person to continue to use their gas cooker safely.

Mr Hodgson, a resident of Chopwell who is carer for his wife, said: “Anyone that needs one would be silly not to get one, they could be a life saver. I feel reassured that my wife will be safe when I leave the house, all due to this valve. I can’t thank you enough.”

NGN are working in partnership with the other UK gas distribution networks to offer this free service nationwide, regardless of who the gas supplier is. There is no requirement to change gas supplier, nor inform the gas supplier of the device. Customers can currently apply online.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.

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Northern Gas Networks supports national Gas Safety Week by telling customers the dangers of carbon monoxide poisoning

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Northern Gas Networks (NGN), the North of England’s gas distributor, is pleased to be supporting Gas Safety Week next week (18 to 24 September) – a national safety campaign to raise awareness about gas safety and the importance of taking care of gas appliances.

The seventh annual Gas Safety Week, organised by the Gas Safety Register, sees organisations from across the UK working together to encourage all gas consumers to make sure they have their gas appliances are checked annually by a Gas Safe registered engineer and protect against the dangers of unsafe gas appliances, such as fires, leaks, explosions and carbon monoxide (CO) poisoning.

Tom Bell, Northern Gas Networks Head of Social Strategy, said: “I am delighted that Northern Gas Networks is supporting Gas Safety Week, which runs from 18 to 24 September, to remind people about the dangers of CO poisoning.

“CO is a poisonous, colourless and odourless gas that can cause serious harm to health including brain damage, paralysis or even result in death so it is really important to have an alarm fitted and to notice the warning signs.”

In 2016, 424 suspected CO emergencies were reported to NGN. Of which, 38 were confirmed escapes that resulted in an appropriate course of action.

Jonathan Samuel, managing director for Gas Safe Register, said: “It’s great to have the support of Northern Gas Networks this Gas Safety Week. By working together we can reach more people and help to reduce the number of dangerous gas appliances that could be lurking in the homes of the UK’s 23 million gas consumers.”

Anyone can also support national Gas Safety Week and help keep themselves, as well as their family and friends, safe by following these safety tips:

  • Always use a Gas Safe registered engineer to fit, fix and service gas appliances
  • Always ask to see an engineer’s Gas Safe Register ID card and check the back of the card to ensure they are qualified to carry out the specific type of gas work
  • Find a Gas Safe registered engineer in your area by calling 0800 408 5500
  • Have all your gas appliances, including boilers, gas cookers and gas fires, safety checked every year
  • Unsafe gas appliances can put you at risk of carbon monoxide (CO) poisoning, gas leaks, fires and explosions
  • Recognise the symptoms of CO poisoning – Headaches, dizziness, nausea, breathlessness, collapse and loss of consciousness
  • Check gas appliances for warning signs that they are not working properly, e.g. lazy yellow flames instead of crisp blue ones, black marks or stains on or around the appliance and too much condensation in the room
  • Buy a CO alarm for your home and make sure it is located near to your gas appliances in accordance with the manufacturer’s guidance
  • Only use gas appliances for their intended purpose, e.g. don’t use a gas oven to heat a room or use a gas barbeque inside the house or a tent
  • Always ensure there is enough ventilation for your gas appliances to allow them to burn correctly and make sure you are not blocking any air vents that provide an air supply
  • Anybody working with gas has to be Gas Safe registered by law. Report someone working without registration or call Gas Safe Register on 0800 408 5500

For further information about Gas Safety Week and events taking place in your area, visit: www.gassaferegister.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.

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£60k upgrade to gas network on Mill Lane, Beverley

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The North of England’s gas distributor, Northern Gas Networks (NGN), is investing more than £60k to upgrade the ageing metal gas mains on Mill Lane, Beverley.

The project is part of NGN’s ongoing investment in the area’s gas infrastructure and will involve replacing some 250m of existing metal gas mains with more durable plastic pipes to ensure the continued, safe and reliable supply of gas to customers for years to come.

The five-week project, which started on Monday 4 September has been carefully planned in conjunction with East Riding of Yorkshire Council.

Due to the location of the gas main, and in order to carry out the works safely and efficiently, it will be necessary to introduce various temporary traffic management measures during the course of the five-week project.

Initial works began at the junction of Cherry Tree Lane and Holderness Crescent that will last for approximately three-weeks. From Monday 25 September there will be a road closure on the Cherry Tree crossing for approximately two weeks. During this time motorists will be unable to access Mill Lane via Cherry Tree Lane and will need to access the road via Sample Avenue, Coltman Avenue and Norwood.

Shops and businesses in the area will remain open as usual.

NGN’s Customer Care officers have been door-knocking local homes and businesses to make customers aware of the project, while on-site signage will advise motorists of the work taking place.

A customer cabin is located on Sample Avenue which is open to customers every Monday between 9.30am and 10.30am where the team will be on hand to answer any questions about the work as it progresses.

Robert Hope, Construction Services Area Manager for Northern Gas Networks said: “We have worked closely with East Riding of Yorkshire Council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We will endeavour to complete the project as quickly and safely as possible and will keep customers updated as the work progresses.

“We would like to take this opportunity to apologise for any inconvenience caused during these works and thank everyone for their patience and support while we carry out this essential upgrade.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Cutting edge £30 million energy research and development facility opens in Gateshead

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  • InTEGReL is the UK’s first incubator for leading integrated energy system technology
  • Launch welcomed by Rt. Hon. Greg Clark, Secretary of State for Business, Energy and Industrial Strategy
  • The centre will bring together world leading academic and engineering talent to develop whole systems technology required to deliver a low carbon energy future to consumers

Northern Gas Networks (NGN) has today launched InTEGReL (Integrated Transport Electricity Gas Research Laboratory), the UK’s first fully integrated energy systems research, development and demonstration site as part of its work to develop a fully integrated, zero carbon energy network moving from cleaner to clean, greener to green.

The site in Gateshead, which will be operated in collaboration with Northern Powergrid and Newcastle University, in partnership with the EPSRC National Centre for Energy Systems Integration (CESI), is an incubator for cutting edge whole energy systems technology, allowing forward-thinking businesses to test their ideas in real-world conditions, and at a large scale.

InTEGReL will tackle the UK’s energy challenges head on, with teams of academics and engineers working to deliver breakthroughs in the decarbonisation of heat, energy storage and transport. It is an investment in the consumer, as the principal aim will be working to identify the most affordable and practical solution to moving customers onto low carbon, low cost energy.

The Energy Networks Association estimates that £80 billion of private investment will be made in the UK’s energy networks by the year 2020. If a whole systems approach saved just 5% of that cost, savings of around £4 billion could be passed to the customer through energy bills.

The site will feature cutting edge smart grid technology, the latest research into battery storage and be at the forefront of hydrogen expertise, building on NGN’s industry leading H21 City Gate project, which proved that the existing gas network has the capacity to be converted to zero carbon hydrogen.

When completed, the site will host a high tech battery storage and research lab, domestic appliances and smart system demonstration homes as well as hydrogen and CNG refuelling stations for vehicles.

Greg Clark MP, Secretary of State for Business, Energy and Industrial Strategy, said: “I welcome today’s launch of InTEGReL, the UK’s first integrated energy systems R&D facility. As part of our Industrial Strategy this Government is working closely with partners in the energy sector to position the UK at the forefront of global efforts to develop carbon-free energy solutions.

“The InTEGReL project demonstrates how the private sector – working with the UK’s world class Higher Education sector – can take a leading role in helping Britain reach our 2050 emission reduction target. This Government is committed to supporting low carbon energy solutions in the UK, and our recent £246 million investment in battery technology and £25 million in the development of hydrogen gas technology have been central to this.”

Chi Onwurah MP, Shadow Minister for Industrial Strategy, said: “I am delighted that Northern Gas Networks, Newcastle University and Northern Powergrid have chosen the North East to launch the InTEGReL facility. This is huge vote of confidence in the region which quite literally powered the first industrial revolution and is now at the heart of the UK’s energy future.

“The Labour Party is committed to a carbon free energy future, led by world class UK energy research and development. If we are to meet our emission reduction target as a nation it is essential that the UK’s industrial strategy supports ambitious projects such as InTEGReL.”

Mark Horsley, CEO of Northern Gas Networks, said:

“We are delighted to open InTEGReL which we see as another step forward in our work towards a zero carbon energy future. The site will bring together the best and brightest in this field and encourage the big thinking that is required if we are to secure, affordable, low carbon energy future.

“At Northern Gas Networks we have been working on our energy future project for a number of years, and this is a big breakthrough. Fully integrated energy systems that combine electricity, gas, and renewables to power heating, lighting and transport, can help to reduce the use of primary energy, cut costs and increase the reliability of our energy networks. It really is an issue of national importance and one which we take very seriously.”

Phil Taylor, Head of Engineering for Newcastle University and Head of the National Centre for Energy Systems Integration, said:

“Computer models can only take us so far in understanding energy systems and developing and evaluating new techniques and technologies, so there is a critical need for full-scale integrated energy system research and demonstration facilities where new ideas can be trialled and evaluated.

“These facilities are key in building confidence in new methods and technologies, in terms of both performance and safety, and this is what underpins our research at Newcastle University. Through integrating the learning from our smart grid laboratory, energy storage test bed on Science Central and now InTEGReL, the aim is to test the whole energy system and really understand how we need to evolve and adapt to meet future supply and demand.”

Patrick Erwin, Policy and Markets Director, Northern Powergrid said:
“Working in partnership, we’ll be able to test for the first time how electricity and gas can work together and explore new ways to provide a whole energy system that could deliver sustainable, low carbon energy solutions for customers in a more affordable manner.

“Initially we’ll focus on balancing intermittent low carbon energy, such as solar, against demand, including heat, by using electrical and gas storage and transfers of energy between the two systems. Further project phases might explore novel storage and conversion technologies or the interaction with transport. Learning from this exciting project could help form the building blocks of future systems to seamlessly manage gas and electricity flows that could benefit the UK and beyond for generations to come.”

To learn more about InTEGReL visit www.integrel.co.uk or email integrel@northerngas.co.uk

 

 

 

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£60k upgrade to Bradford gas distribution network

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The North of England’s gas distributor, Northern Gas Networks (NGN), is investing £60k to upgrade the ageing gas distribution network on Dick Lane, Bradford.

The project is part of NGN’s ongoing development of infrastructure in Bradford and will involve the replacing of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which began today (5 September) is due to take approximately six-weeks and has been planned in conjunction with Bradford City Council to ensure all works are completed with as little disruption as possible.

In order to carry out the work safely and efficiently, it will be necessary to introduce two-way temporary traffic signals on Dick Lane from today for the full duration of the project. The lights will be manually operated during peak times and will be monitored and assessed regularly. Pedestrian access will also be maintained at all times.

Josh Hampshire, Construction Services Area Manager for Northern Gas Networks, said: “We have been working closely with Bradford City Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.

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£80k upgrade to Otley gas distribution network

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The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £80k to upgrade the ageing gas distribution network in and around Charles Street, Otley.

The project is part of NGN’s ongoing development of infrastructure in Otley and the surrounding area and will involve replacing more than 300m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers for years to come.

This project will begin today (4 September) and is expected to last around six-weeks. All works have been closely agreed with Leeds City Council to ensure that disruption is kept to minimum.

Works will begin on Charles Street and will remain in place for approximately three-weeks before progressing onto Walkergate for two-weeks, then finishing off at the end of Boroughgate for a further week.

In order to carry out the work safely and efficiently, it will be necessary to introduce a number of traffic management measures throughout the project.

From today, it will be necessary to introduce a road closure on Charles Street for the full duration of the project. The following access will be available for residents and businesses throughout the works:

  • From Monday 4 September, for three weeks, access to Charles Street will be via Walkergate
  • From Monday 25 September, for three weeks, access to Charles Street will be via the Gay Lane / Bondgate junction
  • From Monday 25 September a road closure will be introduced at the junction of Walkergate / Manchester Square for two-weeks. Walkergate will also operate under a one-way system towards Nelson Street for three-weeks from this date

Engineers will be working from Monday to Friday between 8am and 5pm and NGN will continue to provide updates as the project progresses.

James Knox, Site Manager for Northern Gas Networks, said: “We have been working closely with Leeds City Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.

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Update: 1 September, 10am: Loss of supply, Barkisland, Halifax

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Engineers from Northern Gas Networks (NGN) have been working through the night to resolve the loss of gas supply in Barkisland, Halifax.

As a result, all mains were connected and commissioned at around 10.30pm last night and our engineers will be connecting properties throughout the day today (Friday 1 September).

Ian Waddle, Head of Customer Operations for Northern Gas Networks, said: “We have been working through the night to ensure the gas supply was returned as soon as possible and I’d like to apologise for any inconvenience the loss of service caused.”

Anyone with any questions or concerns can speak to an engineer on-site, drop-in to Barkisland Cricket Club or contact NGN’s Customer Care Team on 0800 040 7766 (option 3).

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

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£340k upgrade to Skipton gas distribution network

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The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £340k to upgrade the ageing gas distribution network in and around Newmarket Street, Brougham Street and Otley Road in Skipton.

The major project is part of NGN’s ongoing development of infrastructure in Skipton and will involve replacing over 1km of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

Beginning today (Thursday 24 August), the project is scheduled to be completed by Friday 17 November has been planned in conjunction with North Yorkshire County Council to ensure all works are completed with as little disruption as possible.

In order to carry out the work safely and efficiently, it will be necessary to introduce a number of traffic management measures:

  • From Thursday 24 August to Monday 28 August, there will be four-way temporary traffic signals in place on Newmarket Street at the junction of Otley Road and Brougham Street, which will be manually operated between Monday and Saturday 7am to 6pm.
  • From Tuesday 29 August, two-way temporary traffic signals will be put in place on Brougham Street with priority access for Petyt Grove which will be manually operated from Monday to Saturday between 7am and 6pm.
  • There will also be two-way traffic signals on Brougham Street at the junction of Newmarket Street from Tuesday 29 August until Tuesday 5 September.

Pedestrian, residential and business access will be maintained at all times.

Josh Hampshire, Northern Gas Networks’ Construction Services Area Manager, said: “We have been working closely with North Yorkshire County Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.

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£25k upgrade to Whitby gas distribution network

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The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £25k to upgrade the ageing gas distribution network in and around Waterstead Lane, Whitby.

The essential project is part of NGN’s ongoing development of infrastructure in Whitby and the surrounding area and will involve replacing around 100m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers for years to come.

This project will begin on Monday 11 September and is expected to last around two-weeks.

In order to carry out the work safely and efficiently, it will be necessary to introduce a road closure to a small section of Waterstead Lane. A signed diversion route will be clearly displayed for all motorists and access to the ambulance station and care home will be maintained at all times.

NGN’s Customer Care officers have been door-knocking local businesses and residents to update them on progress and provide details of the traffic management plans.

Engineers will be working Monday to Sunday between 8am and 5pm and NGN will continue to provide updates as the project progresses.

Robert Hope, Construction Services Area Manager Northern Gas Networks, said: “We have been working closely with North Yorkshire County Council to carefully plan these works to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.

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