If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
[email protected]
Connections Team
0800 040 7766 (Option 2)
[email protected]
Stakeholder Relations Team
[email protected]
      • »
      • Help and Advice
      Smell Gas
      Smell Gas
      Boiler Not Working
      Boiler Not Working
      Support if You're Off Gas
      Support if You're Off Gas
      Priority Services Register
      Priority Services Register
      Energy Efficiency
      Energy Efficiency
      Locking Cooker Valve
      Locking Cooker Valve
      FAQs
      FAQs
      Complaints
      Complaints
      Small Business Claims
      Small Business Claims
      Your Gas Bill
      Your Gas Bill
      Contact Us
      Contact Us