If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Registering with us

Third Party organisations wishing to lay gas infrastructure and transfer ownership to Northern Gas Networks, or lay infrastructure on behalf of Independent Gas Transporters (IGT) to connect to our network, must register with us as a Utility Infrastructure Provider (UIP).

Fast-track connections

Self-connection works:

  • within the scope of the standard pressure matrix or
  • following a land enquiry response without reinforcement


Submit a quotation request when:

  • the requirement of the site falls outside of the standard pressure matrix
  • you have received a valid land enquiry response where reinforcement has been identified
  • the site contains a combined heating plant, booster or compressor

Land enquiry


Some connections will need reinforcement. In these cases you will be informed and will be contacted by our Reinforcement Team.


If you have any enquiries relating to the validation and data capture of completion files please get in touch below or call us on 0800 040 7766.

Legal information

Get in touch

If you need to get in touch with us complete the form below or call us 0800 040 7766

  • For information on how we use your details please read our Personal Data Privacy Notice