If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
Incidents
Middlesbrough
18 October 2026, 3:30pm
View update
northern gas networks

Getting Gas to You

What can we help you with today?

Whether you need a new gas connection, to make a change to an existing one, or support with something else, we’re here to help.

northern gas networks priority services register
Help and support when you need it

Sign up to the free Priority Services Register to access free help and advice when there’s an unexpected interruption to your gas supply.

Read More
Northern Gas worker looking at pipes on building site
Gas safety

Keeping you safe with essential advice and guidance.

Read More
northern gas networks carbon monoxide advice
Carbon monoxide advice

Keep this silent killer at bay with our helpful advice.

Read More

Work in your area

We’re replacing aging metal gas pipes with new, more durable plastic ones, and also carrying out essential repairs to fix leaks and prevent interruptions to your gas supply. Search for work in your area.

Northern Gas worker talking to vulnerable customer

Help and support when you need it

Priority Services Register

Access free help and advice when there’s an unexpected interruption to your gas supply.

We're Northern Gas Networks

Our vision is a fairer, greener future for the North of England. We don’t generate the gas but transport it through our vast network of underground pipes to 2.9 million homes and businesses in much of Yorkshire, the North East and Cumbria.

About Us

Smell gas or suspect carbon monoxide (CO)?

0800 111 999
24 hour National Gas Emergency Service

Learn More
Careers at Northern Gas Networks

If you’ve got talent and passion, we’d love to hear from you. Everything we do is focused on keeping our customers safe and warm, our colleagues healthy and inspired and delivering outstanding, sustainable value ensuring that we lead the way in establishing a fairer, greener future for all our Northern communities.

Latest Jobs
Support Administrator – TOTEX Cluster
Location: Middlesbrough
Salary: £29,286
Type: Permanent, Full-time
Learn more
Training Administrator
Location: Leeds
Salary: Salary from £29,286 (pro rata)
Type: Contract, Part-time
Learn more
All Jobs

Our Achievements

Better Society Awards Winner for Impact Company of the Year
Engage Awards Finalist Logo
CIPS Professional Ethics Logo
Women in Utilities Awards 2025 Finalists
Image of the Kitemark™ Inclusive Service Energy Provision logo
Stonewall Diversity Champion logo
The Prince's Responsible Business Network logo
British Safety Council Member logo
Supply Chain Sustainability School logo
2025 EUA Utility Networks Member Badge
northern gas networks stonewall
northern gas networks engage awards finalist