If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team

Digging safely

Are you planning work that involves digging on your property? Maybe a home extension, garden improvements, or a major construction project?

Before you start, check if we have any work planned in your area and we’ll do our best to work around you.

northern gas networks digging safely
We need you to tell us
  1. Nature of the planned work

  2. A grid reference or postcode

  3. Your works location plan

  4. The proposed start date

  5. Your contact details

northern gas networks digging safely LineSearchDialBe4UDig
See our network map

The quickest and easiest way to access the maps of our network is to create an account with LineSearchbeforeUDig.

They show the location of our pipes and other utilities, and will email you a copy of plans (typically within the hour) if your area of interest is close to our pipes.

Or contact us

Alternatively, if you’d prefer to contact us directly, please fill in the form here.

Contact Us
northern gas networks digging safely
Building over gas pipe work

Part of our role involves making sure all our pipes comply with UK safety law.

As instructed by the Health and Safety Executive (HSE), and recommended by the Gas Safe Register, building over or close to gas pipes should be avoided any work on your home or business.

We can help you to understand where your gas service pipe is located. It is important that you have the right information before you begin any building work to make sure you continue to receive a safe and reliable gas supply.