If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

[email protected]

Connections Team
0800 040 7766 (Option 2)

[email protected]

Stakeholder Relations Team

[email protected]

We're proud to keep the North cooking on gas

Who we are

The regions we operate in and how we transport our gas

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Meet the team

Meet some of our team and find out about our owners

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Your gas bill

Your bill explained

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Handling issues

Details of our complaints and compensation procedures

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Current Plan

Find out about our commitments from 2021 – 2026

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Future Plan

Find out what we plan to deliver from 2026 – 2031

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Previous Plan

Find out about our performance from 2013 – 2021

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News & media

The latest press releases and updates

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