Northern Gas Networks is carrying out essential website maintenance on the evening of Thursday 28th May from 10pm.

You may experience some disruption to our website during this time. If you need to contact us during this time, please call our Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk

If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

We're proud to keep the North cooking on gas

Who we are

The regions we operate in and how we transport our gas

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Meet the team

Meet some of our team and find out about our owners

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Your gas bill

Your bill explained

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Handling issues

Details of our complaints and compensation procedures

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Current Plan

Find out about our commitments from 2021 – 2026

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Future Plan

Find out what we plan to deliver from 2026 – 2031

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Previous Plan

Find out about our performance from 2013 – 2021

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News & media

The latest press releases and updates

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