If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

[email protected]

Connections Team
0800 040 7766 (Option 2)

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Stakeholder Relations Team

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Northern Gas Networks (NGN), the gas distributor for the North of England, will be carrying out essential work in Norton.  The work is expected to begin on Monday 21 September and will involve replacing the ageing metal pipework with new, more durable plastic pipes.

NGN is investing in it’s pipe network to ensure the continued safe and reliable supply of gas to customers in the area, keeping homes and businesses safe, warm and connected.

Work Details

The project, which is expected to take 17 weeks to complete, has been planned in collaboration with North Yorkshire Council.

Work will begin at the junction of Welham Road and Church Street.  The work will progress moving  away from the railway line and continuing up Welham Road to the junction of Lakeside Way.

Engineers will also be working on St Nicholas Street, Springfield Garth, Park Road and The Avenue, which are all part of the planned upgrade.

So that engineers can carry out the work safely and efficiently, and to protect members of the public, some traffic management measures will be in place.

For the first three weeks of the project a road closure will be in place on Welham Road with a diversion route clearly signposted.  Temporary multi way traffic lights will then be installed on Welham Road.  They will be in place throughout the remainder of the work.

Access will be maintained for residents throughout the project and shops and businesses will be open as usual.

Stewart Whitehead, Site Manager for Northern Gas Networks, said: “We know roadworks can be frustrating, particularly for residents and businesses who rely on these roads every day, and we’re sorry for any inconvenience this essential work may cause. We’ll do everything we can to complete the project as safely and efficiently as possible, while helping to maintain a safe and reliable gas supply for people in Norton.”

For further information about the work contact NGN’s Customer Care Team on 0800 040 7766 or email: [email protected].

Smell Gas or Suspect Carbon Monoxide?

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.