If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

[email protected]

Connections Team
0800 040 7766 (Option 2)

[email protected]

Stakeholder Relations Team

[email protected]

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work on Coast Road/A1086, Hartlepool, to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in the Hartlepool area, keeping homes and businesses safe, warm and connected.

The project, which has been planned in collaboration with Hartlepool Borough Council and Durham County Council, is expected to last until the start of November. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

Work Details

From Tuesday 1 September, there will be rolling multiway lights in place between Evergreen Holiday Park and Seaview Park Homes for the full duration of this work. Please allow extra time for your journey.

Nigel Pearson, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hartlepool.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: [email protected].

Smell Gas or Suspect Carbon Monoxide?

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.