Northern Gas Networks is carrying out essential website maintenance on the evening of Thursday 28th May from 10pm.

You may experience some disruption to our website during this time. If you need to contact us during this time, please call our Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk

If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential repair work on gas pipes in Gateshead.

This work will ensure the continued safe and reliable supply of gas to customers in Gateshead, keeping homes and businesses safe, warm and connected.

So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures have been put in place.

From Thursday 15 January, Lowrey’s Lane is closed at the junction of Kells Lane and Lowrey’s Lane. There is a clearly signed diversion in place for motorists.

Andrew Coates, Site Manager at Northern Gas Networks, said: “We would like to apologise for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of this area of Gateshead.

“We do not currently have a completion date for this work, which means the road closure will remain in place until the work is completed.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.