If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in York Road, Leeds to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Leeds, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until the end of August, has been planned in collaboration with Leeds City Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Wednesday 23 July there will be a lane closure on York Road, outside Asda Superstore, starting near the junction of Killingbeck Drive. The lane closure will affect traffic travelling east in the direction of Crossgates. This will be in place for approximately 4 weeks.

Chris Reed, Central Business Operations Lead at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Leeds.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.