If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

[email protected]

Connections Team
0800 040 7766 (Option 2)

[email protected]

Stakeholder Relations Team

[email protected]

Northern Gas Networks (NGN) was called to Preston Park Gatehouse (South Lodge) on Yarm Road at 8pm this evening (9 June 2025) following a report from a member of public about a strong smell of gas.

NGN’s emergency response engineers attended the site promptly to discover vandalism to a service pipe within the vacant building, which had caused a gas escape.

Safety is our priority, and engineers quickly made the situation safe by disconnecting the gas supply to the property.

If you smell gas or suspect Carbon Monoxide (CO) call the National Gas Emergency Service on 0800 111 999 immediately.