If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

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0800 040 7766 (Option 4)

customercare@northerngas.co.uk

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Customer Care Team
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Northern Gas Networks is carrying out essential work to repair gas pipes in Thornaby

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential repair works on gas pipes under Acklam Road in Thornaby.

So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures have been put in place.

From Wednesday 30 April, temporary traffic lights are in place on Acklam Road close to the junction of Mitchell Avenue. These will be in place for approximately three days.

Vin Gottmers, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. The lights are being manned from 7am-7pm to minimise disruption.

“Our teams are working outside normal hours complete the repairs and make the area safe. Once this has been done, the road will be relaid and we anticipate the lights will be removed by Saturday 3 May.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.