Northern Gas Networks is carrying out essential website maintenance on the evening of Thursday 28th May from 10pm.

You may experience some disruption to our website during this time. If you need to contact us during this time, please call our Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk

If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

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0800 040 7766 (Option 4)

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Starbeck, Harrogate to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Harrogate, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until the end of April, has been planned in collaboration with North Yorkshire Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures have been put in place.

There is an ongoing road closure on Bogs Lane until Wednesday 5 March, and a signed diversion is in place for motorists. Throughout the work, access for residents and businesses will be maintained where possible.

Temporary traffic lights are currently in place at the junction of Bogs Lane and Forest Lane. After Wednesday 5 March, and for the rest of the project, these will move along High Street/A59 towards Starbeck.

Mark Mawhood, Operations Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Harrogate.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.