Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Getting connected

Whether you are a small start-up or a large industrial user, we’ll help you with a first time connection or with multiple connections to support expansion.

A dedicated design representative will work with you from your first enquiry, through the design and quotation stage, and onto installation.

Your dedicated design representative will keep you informed every step of the way, ensuring that all work is completed on schedule and to regulatory standards.

To find out more about a business or multiple connection, please download our leaflet which contains lots of useful information on how the whole process works.

Need a budget quote? Find out more about budget quotes and how to request one in our FAQ section

What are you waiting for? If you want to apply, there are many ways to do it.

How to apply

There are lots of ways that you can apply for a new connection. For more help and advice, you can also call us on 0800 040 7766 or email gasconnections@northerngas.co.uk

Request an application pack to be sent to your home address. You can also download our PDF and send back to us, its that easy.

Or download our app featuring an intuitive set of questions that adapt to your answers to make applying for a new connection quicker and easier than ever before!

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Or fill in our handy application form online:

Apply online

Get in touch: Speak to one of our design representatives by calling 0870 300 7677, email gasconnections@northerngas.co.uk or write to us at:

Northern Gas Networks
Connections
1st Floor
1 Emperor Way
Doxford International Business Park
Sunderland
SR3 3XR