If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team
0800 040 7766

customercare@northerngas.co.uk

Connections Team
0800 040 7766

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766
About us Who we are

Who we are

We cover an area that stretches from northern Cumbria to the North East and much of Yorkshire.

Did you know?

  • We own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again.
  • Northern Gas Networks delivers gas to 6.8 million individuals.
  • We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford.
  • And our work extends to rural areas like North Yorkshire and Cumbria.

A guide to gas transportation

Have you ever wondered how gas gets transported hundreds of miles from the sea bed, into your home?

Find out more about the journey of gas, from production and importation to supply.

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