Northern Gas Networks is carrying out essential website maintenance on the evening of Thursday 28th May from 10pm.

You may experience some disruption to our website during this time. If you need to contact us during this time, please call our Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk

If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Everything you need to know about staying safe and warm

Carbon Monoxide advice

Our infographic explains what to do if you suspect CO poisoning

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Smell gas?

If you’re worried or can smell gas, get in touch immediately

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Supply issues

Find out what to do if you’ve got low gas pressure or no supply

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Working near our pipes

Planning work near our network? Get in touch before you dig

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Winter Ready

Following major investments, we’re ready whatever the weather

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Priority customers

How to get help and stay warm and safe at home

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Warm Home Networks

Support for those struggling with the cost of living

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