If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Everything you need to know about staying safe and warm

Carbon Monoxide advice

Our infographic explains what to do if you suspect CO poisoning

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Smell gas?

If you’re worried or can smell gas, get in touch immediately

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Supply issues

Find out what to do if you’ve got low gas pressure or no supply

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Working near our pipes

Planning work near our network? Get in touch before you dig

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Winter Ready

Following major investments, we’re ready whatever the weather

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Priority customers

How to get help and stay warm and safe at home

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Warm Home Networks

Support for those struggling with the cost of living

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