If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

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Everything you need to know about staying safe and warm

Gas emergencies

If you’re worried or can smell gas, get in touch immediately


Supply issues

Find out what to do if you’ve got low gas pressure or no supply


Our pipes

Planning work near our network? Get in touch before you dig


Carbon Monoxide

Our infographic explains what to do if you suspect CO poisoning


Preparing for winter

Following major investments, we’re ready whatever the weather


Priority customers

How to get help and stay warm and safe at home