If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766
You can also get in touch by phone, email or post. Click below to see our contact details.

Call us

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Email us

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Write to us

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If you think your gas pipe work is already built over

Please contact our Customer Care team on 0800 040 7766 and select option 4 or email customercare@northerngas.co.uk  

Stay safe while at work

To help you to work near our pipelines, we’ve created some important guides:

A quick guide to working near our high pressure pipelines
Detailed requirements for working safely near high pressure pipelines
Stay safe near our pipes