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The latest incidents

Multi-agency partners continue to support Northern Gas Networks as they work together to identify source of ‘gas-like’ odour

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Northern Gas Networks warns members of the public not to become complacent

Work is ongoing to identify a ‘gas-like’ odour in the Teesside area.  In November, Northern Gas Networks (NGN), the North of England’s gas distributer, convened a multi-agency response to help to identify the source of the smell after receiving a larger than usual number of calls from members of the public reporting an odour that they were concerned was natural gas.

The safety of members of the public is NGN’s priority and its rapid response engineers continue to investigate each and every report, but have not found any evidence that this is related to natural gas or the gas pipe network.

Through joint working with agency partners including Stockton-on-Tees Borough Council, Hartlepool Borough Council, Middlesbrough Council, the Environment Agency, Cleveland Police and Cleveland Fire Brigade and the UK Health Security Agency the location of the odour has been pin-pointed to around the Cowpen Bewley area.

Ian Waddle, Head of Customer Operations Support at Northern Gas Networks said:

“We are continuing to work with our partners in the region to identify the exact location and source of the odour in Teesside through a combination of on the ground observation and in situ monitoring using specialist technology. While we believe we’re a step closer to identifying the location of the odour, we know that the smell travels and it has been detected throughout the Teesside area.

Ian continued: “While this situation is ongoing it is vitally important that members of the public don’t get complacent and it is essential that if they smell anything that they believe to be natural gas that they call the National Gas Emergency Service immediately on 0800 111 999 so that our engineers can come out and investigate.”

The National Gas Emergency Service is in operation 24 hours a day, 365 days a year.

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Incident – Church Lane, Eston, Middlesborough

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Engineers from Northern Gas Networks (NGN) responded to an incident in Church Lane, Eston, Middlesborough at around 8.45pm on Monday 18th December.  Our engineers are working with the Emergency Services as they carry out their investigations.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Services immediately on 0800 111 999.  This line is in operation 24 hours a day seven days a week.

 

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Northern Gas Networks supports multi-agency partners as they work to identify source of ‘gas-like’ odour in Teesside

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Northern Gas Networks (NGN) is the North of England’s gas distributer and operates the gas emergency service throughout much of the North of England.

NGN has been receiving larger than usual number of calls from customers in the Teesside area and most recently a high proportion of calls from within Middlesbrough, Stockton-on-Tees and Hartlepool. The calls are to report a smell that people are concerned is natural gas.

The safety of customers is NGN’s priority and its rapid response engineers have been investigating each and every report. They have not found any evidence that this is related to natural gas or the gas pipe network.

Over the last month NGN has been working closely with a range of agency partners including Stockton-on-Tees Borough Council, Hartlepool Borough Council, Middlesbrough Borough Council, the Environment Agency, Cleveland Police and Cleveland Fire Brigade to identify the source of the odour.

Work to map the location of the odour suggests that it may be being generated somewhere in the vicinity of Cowpen Bewley, Seal Sands, Greatham and Port Clarence and teams are now being mobilised on the ground as part of the co-ordinated multi-agency effort.

Ian Waddle, Head of Customer Operations Support at Northern Gas Networks said:

“We are continuing to work with our partners in the region to identify the source of the odour and  through our joint agency working we have identified a number of possible sources.  These are hard to rule out or confirm without ground observation so you may see our agency partners out and about at hot spots where we’ve received the highest number of reports of a ‘gas-like’ odour. They will be helping to trace the odour and using specialist technology to help identify the smell.”

Meanwhile monitoring is continuing at key industrial sites in the area using specialist equipment and a thorough environmental mapping exercise is underway with the aim of plotting events linked to the smell including tidal impacts and rainfall.

Ian continued: “While this situation is ongoing it is vitally important that members of the public don’t get complacent and it is essential that if they smell gas they call the National Gas Emergency Service immediately on 0800 111 999 so that our engineers can come out and investigate.”

The National Gas Emergency Service is in operation 24 hours a day, 365 days a year.

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Damage to medium pressure governor on Thornton Road, Bradford

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Northern Gas Networks (NGN) was made aware of a car crash on the Thornton Road, Bradford, this morning (Thursday 7 December) which has caused damage to an independent gas governor supplying gas to an industrial unit – Nafees Bakery.

NGN’s emergency engineers responded immediately and working with the fire service evacuated the industrial unit before coordinating a specialist engineering and network maintenance team who isolated the gas supply to the governor and made the situation safe.

Anyone who smells gas or suspect carbon monoxide should contact the National Gas Emergency Service immediately on 0800 111 999.

 

 

 

 

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Statement: Update Reports of a strong smell of gas across Teesside – 29th November

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Northern Gas Networks (NGN) operates the gas emergency service throughout much of the North of England.

We have been receiving larger than usual number of calls from customers in the Teesside area and most recently a high proportion of calls from within Middlesbrough and Thornaby on Monday of this week. The calls are to report a smell that people are concerned is natural gas.

The safety of our customers is our priority and our rapid response engineers have been investigating each and every report. We have not found any evidence that this is related to natural gas or the gas pipe network.

It is essential that if you smell gas you call the National Gas Emergency Service immediately on 0800 111 999 so that our engineers can come out and investigate.

We are continuing to work with our partners to carry out an investigation into the source of the smell in all areas where there have been reports in order to identify the cause.

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