Incidents | Northern Gas Networks

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Incidents on our network

There are 37,000km of gas mains in the North of England, and they all need looking after.

We’re always out and about replacing old metal gas pipes with new, more durable plastic ones, or carrying out emergency repairs to fix leaks and prevent interruptions to your gas supply. No one likes roadworks, and we work with local authorities businesses and residents to plan and deliver our work with minimum disruption.

The latest incidents

Smell of Gas – Paragon Interchange, Hull

Posted on 26 October 2019 at 7:54 pm

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Northern Gas Networks (NGN) engineers have attended Paragon Station, Hull today, (26 October) to investigate a reported smell of gas.

Russel Kaye, NGN Business Operations Lead said: “We responded quickly to a report from the emergency services of a smell of gas at Paragon Interchange in Hull. The area was evacuated as a precaution by the emergency services. Following extensive investigations in the area by our engineers, including a perimeter sweep of the Paragon Interchange, the area has been reported safe.

“As ever, if anyone smells gas they should call the National Gas Emergency Service on 0800 111 999.”

For further information please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

– ENDS

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If you’re experiencing a loss of supply, we’ll get you back up and running as quickly as we can.

Losing your gas supply with no warnings can ruin your day. Our engineers are very experienced and never, ever take chances with safety – you’re in safe hands.

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