If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

[email protected]

Connections Team
0800 040 7766 (Option 2)

[email protected]

Stakeholder Relations Team

[email protected]

Document library: Keeping costs down

You’ll find all of our publications, legal documents and key business reports here.

NGN & You

Keeping costs down

Sustainable Procurement Strategy
Download
Procurement Guidelines
Download
Regulatory Financial Performance Report
2025 RFPR Tables 2025 RFPR Commentary
Statutory Accounts
Northern Gas Networks Holdings Limited Annual Report and Accounts 2026 Northern Gas Networks Finance Annual Report and Accounts 2026 Northern Gas Networks Annual Report and Accounts 2026 Northern Gas Networks Operations Limited Annual Report and Accounts 2026
Transportation Pricing
2026-27 Final Transportation Charging Statement 2026-2027 (60 Day Notice) Pricing Statement 25-26 SOLR Statement
Metering Pricing
Download
Connections Charges
NGN 4b Connections Methodology Statement Effective 1 April 2026 NGN Connections Charging Statement Effective 7 September 2026
Directors Remuneration
Download
Purchase Order Terms and Conditions for Goods and Services
Download
Investor Presentations
Investor Prospectus
Interim Accounts
Download