If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
[email protected]
Connections Team
0800 040 7766 (Option 2)
[email protected]
Stakeholder Relations Team
[email protected]

      Document library: Keeping costs down

      You’ll find all of our publications, legal documents and key business reports here.

      NGN & You

      Keeping costs down

      Sustainable Procurement Strategy
      Download
      Procurement Guidelines
      Download
      Regulatory Financial Performance Report
      2026 RFPR Tables 2026 RFPR Commentary
      Statutory Accounts
      Northern Gas Networks Holdings Limited Annual Report and Accounts 2026 Northern Gas Networks Finance Annual Report and Accounts 2026 Northern Gas Networks Annual Report and Accounts 2026 Northern Gas Networks Operations Limited Annual Report and Accounts 2026
      Transportation Pricing
      2026-27 Final Transportation Charging Statement 2026-2027 (60 Day Notice) Pricing Statement 25-26 SOLR Statement
      Metering Pricing
      Download
      Connections Charges
      NGN 4b Connections Methodology Statement Effective 1 April 2026 NGN Connections Charging Statement Effective 7 September 2026
      Directors Remuneration
      Download
      Purchase Order Terms and Conditions for Goods and Services
      Download
      Investor Presentations
      Investor Prospectus
      Interim Accounts
      Download