If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Work Experience

northern gas networks careers work experience
northern gas networks careers work experience

Design Your Future

Our one-week Work Experience Programme is designed for young people aged 15- 18 who want to explore future careers, build confidence and develop real workplace skills.

Taking place at Northern Gas Networks (Thorpe Park), the programme gives students hands‑on experience of how a large organisation works, while learning how to solve real-world problems that matter to customers and communities.

This is not a “sit and watch” programme. It’s interactive, practical and designed to help young people take their next steps with confidence.

Apply Now

What You'll Learn

During the week, students will:

  • Develop creative problem-solving skills using the Design Thinking framework.

  • Explore a wide range of careers across the energy and gas sector.

  • Build essential employability skills, including teamwork, communication, ideation, and presenting ideas.

  • Experience a full project cycle, from research and interviews to prototyping and pitching.

  • Gain confidence working with professionals and sharing ideas.

northern gas networks careers work experience

How the Week Works

The programme is structured around Design Thinking, a widely used approach that organisations use to tackle complex challenges.

Students work in small teams throughout the week, supported by NGN colleagues and subject experts.

The Design Thinking Journey

Empathise

Understand people, customers, and communities through interviews and research.

Define

Clearly identify the problem that needs solving.

Ideate

Generate and develop ideas as a team.

Prototype

Bring ideas to life using mock-ups, models, and demos.

Test & Pitch

Share ideas, receive feedback, and refine solutions.

A Typical Day

Each day balances learning, career insight, and practical experience.

  • 09:30 – 11:00

    Design Thinking workshop, interactive, activity-based sessions.

  • 11:10 – 12:15

    Careers activities, panels and demonstrations, learning with NGN colleagues.

  • 12:15 – 13:00

    Lunch

  • 13:00 – 16:00

    Department placements, spend time with real teams doing real work.

  • 16:00 – 16:30

    Group work, apply learning to your team challenge.

northern gas networks careers work experience

The Team Challenge

Students work in groups on one of two real business challenges linked to NGN’s priorities:

Net Zero: How can customer behaviour support the journey to Net Zero?

Fuel Poverty : How can organisations better support customers during financially challenging times?

Teams research, develop, and refine their ideas before pitching them at the end of the week.

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Careers You'll Explore

 

Across the week, students will meet colleagues working in a variety of roles.

This helps students understand the wide range of career paths available in the energy sector, not just technical roles.

Students will gain insights into the following departments:

northern gas networks careers work experience
Engineering and Operations
northern gas networks careers work experience
Customer Experience
northern gas networks careers work experience
Strategy, Risk, and Regulation
northern gas networks careers work experience
Innovation and Data
northern gas networks women in leadership eileen brown director
Communications and Leadership
northern gas networks future of gas biomethane
Energy Futures and Net Zero
Engineering and Operations
Customer Experience
Strategy, Risk, and Regulation
Innovation and Data
Communications and Leadership
Energy Futures and Net Zero

The Final Day

The final day is where everything students have learnt from the week comes together. After pitching, the week ends with prizes and a celebration of everyone’s achievements.

On the final day, students will:

Practise pitching their ideas.

Receive feedback from NGN colleagues.

Present their solutions to a judging panel.

Reflect on their learning and skills development.

Who is The Work Experience Programme For?

No previous experience is required. Just enthusiasm and a willingness to get involved.

This programme is suitable for students aged 15- 18 who:

  • Are curious about how businesses work.

  • Enjoy problem-solving and working in teams.

  • Want to explore future career options.

  • Are keen to build confidence and workplace skills.

Apply Now

Travel and Expenses

Reasonable travel costs will be reimbursed, so that students are not disadvantaged by taking part in the programme.

Further details will be provided once a place is confirmed.

Apply Now

This work experience programme is designed to give you a real insight into the world of work, not just watching from the side. 

During the programme, you will: 

  • Work on real-life challenges that affect people and communities 
  • Learn how to solve problems, work in teams and share ideas 
  • Meet people from different jobs at Northern Gas Networks (NGN) 
  • Build confidence and skills that will help you in school, college, and future work 

The programme is interactive, practical and hands-on. You’ll take part in group activities, short challenges, and placements rather than sitting and listening all day. 

We want to make sure this opportunity is open, fair and inclusive, especially to young people who might not otherwise get access to work experience. 

Apply for our Work Experience Programme

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