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Abi Richardson is a Network Maintenance Craftsperson apprentice with Northern Gas Networks (NGN) and lives in Kellington, North Yorkshire. As a mum to Lilly and Cooper, she balances family life alongside her apprenticeship and is also studying towards a Higher National Certificate (HNC) in Mechanical Engineering. 

A Career Change Driven by Ambition 

Before joining NGN, Abi worked in childcare and healthcare and qualified as a Nursing Associate through the University of Huddersfield during the pandemic. While she enjoyed caring for people, she was looking for a new challenge and a career that offered more variety, practical problem-solving and opportunities for development. 

Abi said: “I wanted a change in career and was looking for something that would challenge me. I’ve always enjoyed problem-solving and learning new skills, and I wanted a career where I could develop and really excel. Engineering offered exactly that.” 

Taking the Leap into Gas Engineering 

After seeing an opportunity to apply for a Northern Gas Networks apprenticeship, Abi decided to take a chance on a completely different career path. 

“It was a big step moving from healthcare into engineering, but it’s one of the best decisions I’ve made. The apprenticeship has opened doors I never expected and given me opportunities to grow both professionally and personally.” 

Life on the Gas Distribution Network: A Hands-On Role 

Abi works on a wide range of assets on the network, which supplies and delivers gas to 2.9 million homes and businesses across the North of England. 

Her role includes: 

• Carrying out functional checks and maintenance 

• Ensuring gas pressure is regulated safely and reliably 

• Undertaking inspections, fault finding and remedial work 

The role often involves practical engineering tasks such as replacing bolts and fittings, cutting and threading pipework, installing and updating safety signage and carrying out repairs to ensure all equipment remains safe, compliant and operational. 

Responding to Customers When It Matters Most 

Alongside planned maintenance work, Abi has also taken part in on-call rotas, responding to gas-related alarms, reported faults and emergency call-outs, alongside experienced colleagues. 

“A lot of people don’t realise how much work goes on behind the scenes to maintain the gas network. I’ve had the opportunity to be involved in a wide range of activities, from planned maintenance work to responding to alarms and faults when people need our help. 

“Some jobs are straightforward, while others require you to investigate a problem, think on your feet and work through different solutions. That’s one of the things I enjoy most about engineering. 

“Being part of the on-call rota has been one of the most rewarding parts of the apprenticeship because every call-out is different and you’re helping to keep people safe. No two jobs are ever the same, every site is different and there’s always something new to learn.” 

Learning While You Earn 

The apprenticeship combines practical, hands-on experience with technical training and classroom-based learning. Alongside her apprenticeship, Abi is studying towards her HNC in Mechanical Engineering. 

“The apprenticeship allows me to learn while working, which has been invaluable. I’m developing technical knowledge, practical skills and gaining real-world experience every day.” 

For Abi, one of the biggest attractions of engineering is the variety. 

“No two days are ever the same. One day I could be carrying out maintenance work, another day responding to a fault or alarm, supporting a project, working on network assets or learning a completely new skill. That’s exactly what I was looking for when I decided to change careers.” 

Breaking the Stereotypes of Engineering 

When people learn about Abi’s role, they are often surprised. 

“When I tell people I’m a gas engineer, they don’t always expect it. Engineering has traditionally been seen as a male-dominated industry, but my experience has shown that what matters most is your attitude, willingness to learn and ability to work as part of a team.” 

Like many people entering the industry, Abi had concerns before she started. 

“I wondered whether I’d be physically capable of some aspects of the role. What I quickly realised is that engineering isn’t just about strength. It’s about teamwork, communication, technical knowledge and problem solving. Everyone supports each other and works together to get the job done.” 

Inspiring the Next Generation of Women in Gas 

Abi hopes that sharing her story will encourage more women to consider careers in engineering. 

“I’d love to see more women join the industry. There are still misconceptions about what engineering involves, but my experience has shown that it’s a career open to anyone who is willing to learn and work hard. 

“I’d like more women and girls to see engineering as a genuine career option. There are so many opportunities available, and you shouldn’t let the old stereotypes influence your choices. If you’re interested in practical work, problem solving and learning new skills, engineering can be an incredibly rewarding career. 

“If you want that opportunity, just go for it. Changing careers can feel daunting, but you never know what you’re capable of until you take that first step.” 

Balancing Work, Study and Family Life 

Alongside the challenges of a Northern Gas Networks apprenticeship and further study, Abi has also balanced family life as a parent to two children. 

“I’ve gained confidence, developed new skills and grown as a person since joining NGN. The support from my colleagues has been fantastic throughout my apprenticeship. 

“In particular, Dave Martinson has been incredibly supportive. As a mum, there have been times when balancing work, study and family life has been challenging. Cooper has additional needs, and during some particularly difficult periods, Dave and the wider team have been understanding, supportive and flexible when I needed it most. 

“Knowing you have that support around you makes a huge difference. It allows you to focus on both your family and your career, and it’s something I’ve been incredibly grateful for.” 

An Opportunity for Transformation 

Looking back on her journey so far, Abi is proud of how far she has come and excited about what the future holds. 

“This apprenticeship has changed my life. I’ve found a career that I genuinely enjoy, I’ve developed skills and confidence that I never knew I had, and I’ve been supported every step of the way. I’m proud to be part of Northern Gas Networks and proud to help show that engineering is a career for everyone. 

“If sharing my story encourages even one woman or girl to consider a career in engineering, then it will have been worthwhile.” 

To find out more about a Northern Gas Networks Apprenticeship and apply for our 2026 opportunities, click here.

Northern Gas Networks (NGN) is proud to launch our latest apprenticeship opportunities, opening the door to a wide range of exciting careers across our network.

Whether you’re leaving school, changing direction, or looking for a hands-on route into a long-term career, this opportunity is for you.

Our apprenticeships offer the chance to earn while you learn, gain nationally recognised qualifications, and make a real difference, keeping communities safe and connected.

This year’s apprenticeship campaign is all about breaking the stereotype. We’re challenging outdated perceptions of who works in our industry and showing that there’s a place for everyone at NGN.

Northern Gas Networks Apprenticeship: What to Expect

We’ve opened applications for multiple apprenticeship roles across Northern Gas Networks, with opportunities becoming available in locations right across our network. The roles currently available are:

Customer Engineer Gas Apprentice: a frontline role where you don’t just make situations safe, you make sure customers aren’t left to cope alone. You’ll be there when customers need help the most, responding to gas emergencies and making homes safe.

Electrical Engineering Apprentice – Gas Networks: working as part of our engineering teams to maintain, repair and install the electrical systems that keep our gas network running safely and efficiently.

The experience our apprentices can expect is high-quality training, ongoing support from experienced colleagues, and the opportunity to build skills that last a lifetime.

Breaking the Stereotype, and Widening Opportunities

For too long, careers in gas and engineering have been shaped by outdated assumptions about who belongs in the industry. At NGN, we’re actively working to change that.

Our apprenticeship programme is designed to remove barriers, build confidence and unlock potential. This is particularly key for people who may not see themselves represented in traditionally technical roles. We are especially keen to hear from women considering an apprenticeship. Also, we want to hear from anyone who might not have previously viewed the energy sector as a career option.

If you’re curious, motivated and ready to learn, an NGN apprenticeship could be the right first step for you.

Claire Allcock, our HR Director, said:

“Apprenticeships are absolutely vital to the future of Northern Gas Networks and the energy industry as a whole. They allow people to gain valuable skills, earn while they learn, and build confidence in a supportive environment. Regardless of background or prior experience.

We know there is incredible untapped talent out there. Particularly among women and those who may not have previously considered a career in our industry. Our apprenticeship programme is about opening doors, breaking down stereotypes and giving people the opportunity to build a secure, meaningful and long-term career with us.”

A Proven Pathway into a Long-Term Career

Delivering a high-quality apprenticeship programme takes more than opportunities alone. It requires the right training structure, skilled mentors and real-world experience from day one. At NGN, apprentices are embedded into operational teams, learning directly from colleagues who understand what it takes to succeed on the job.

That hands-on approach is central to how the programme is designed and delivered. Chris Adair, our Apprenticeships & Training Manager, works closely with apprentices throughout their journey and sees first-hand how practical experience, combined with structured support, prepares people for long-term careers in the energy sector. He said:

“Apprenticeships are the future of Northern Gas Networks. They give people the opportunity to earn while they learn, work alongside experienced colleagues, and build the skills they need for long-term success.

“What we see time and time again is how confidence grows once people realise they don’t need prior experience. Just the right attitude and the right support.

“Our apprentices are already making a real impact across our network, and we’re incredibly proud of the talent coming through.”

Ready to Take the First Step?

Learn more about our apprenticeship scheme here: https://www.northerngasnetworks.co.uk/careers/apprenticeships/

You don’t need to fit the stereotype. You just need to start.

Volunteers’ Week is a national celebration of the people who give their time to support others. At Northern Gas Networks (NGN), it’s an opportunity to shine a spotlight on the many ways our colleagues use their volunteer days to make a meaningful difference across the communities we serve.

Every NGN colleague is entitled to two paid volunteer days each year, creating practical, flexible volunteer opportunities that support charities, schools, environmental projects, and community organisations throughout our network area.

From organised group activity to individual volunteering, our colleagues are turning time and skills into real community impact.

Practical Volunteering Opportunities at NGN

Volunteering at NGN is designed to be accessible, flexible and meaningful. Colleagues are encouraged to use their volunteer days as they see fit. Whether that’s joining an organised volunteer day with colleagues or supporting a cause they care about independently.

Volunteer opportunities available to colleagues have included:

• Community and environmental volunteering, such as beach clean-ups, woodland maintenance and supporting wildlife trusts
  • Supporting vulnerable people, including helping hospice charity shops, food projects and local community organisations
  • Education and youth engagement opportunities, such as mentoring in schools, supporting STEM outreach and acting as career role models
  • Team volunteer days, where colleagues come together to volunteer as a group during Volunteers’ Week or at other times of the year

Volunteering Opportunities in Action: Making a Real Difference

Our colleagues have supported a wide range of causes across the North. This has included helping local volunteer groups maintain community spaces after severe weather, supporting hospice shops by sorting donations and preparing stock. We’ve also volunteered our time to help schools and young people develop skills and confidence for the future.

Our colleagues have also taken part in environmental volunteer days in partnership with trusted charities, helping protect and enhance local green spaces. These volunteer opportunities don’t just benefit the communities we serve. They also give colleagues the chance to build new skills, gain confidence and experience work beyond their usual roles.

Why Volunteering Matters at Northern Gas Networks

Volunteering is an important part of NGN’s commitment to being a responsible employer and a business rooted in the communities it serves. It supports colleague wellbeing and development and strengthens engagement.

Claire Allcock, our HR Director, notes:

“Volunteering is incredibly important to us at NGN. Giving colleagues the opportunity to use their paid volunteer days allows them to support causes they care about, develop new skills and make a real difference in their communities. It’s a life cycle that enriches and gives purpose to everyone.”

Learn More about Life at NGN

Volunteering is just one of the ways our colleagues make a difference at Northern Gas Networks. From meaningful community impact to career development and progression, we’re proud to offer opportunities that go beyond the day job.

Find out more about life at NGN and explore our current career opportunities on our website.

At Northern Gas Networks, we believe work experience should be more than just observing. It should inspire confidence, build skills and help young people see what their future could look like. That’s exactly what Sophie Reid, a 17 year old Year 13 student at Ripon Grammar School Sixth Form, did when she joined our work experience programme.

Studying Design and Technology (Product Design), Geography and Chemistry, Sophie spent a week exploring a wide range of teams across NGN, gaining insight into real careers. Her thoughtful feedback helped shape and improve our work experience programme for future students.

Here, Sophie shares her experience in her own words.

Discovering the Breadth of a Gas Distribution Network

Taking part in the work experience programme at Northern Gas Networks was super insightful! I had the opportunity to meet colleagues from across many departments at NGN, including innovation, social vulnerability, environment, management and the legal team.

It really makes you think about how many people with different specialisms are needed to help connect our region through gas pipelines. Everyone I met was enthusiastic about sharing what their role involved, as well as the future goals and aspirations of their department.

Learning Through Real World Challenges

I completed the programme alongside three other young people who attended different schools, sixth forms, universities and colleges. Together, we took part in tasks and challenges focused on real-life problem-solving, which is crucial to NGN’s day-to-day operations.

I really enjoyed meeting and working with people with different skills, experiences, and backgrounds. I’ve done work experience before, but for some of the others, this was their first time. I’m glad this experience was different from the others: less sitting around and watching, more interaction.

Like me, they found the application process really easy. Applying through a quick 10 minute online form felt straightforward, and support was great before, during and even after the experience.

Feeling Welcome from Day One

NGN did a brilliant job of making us feel welcomed and supported. We had the option to use the staff dining area or visit the nearby retail park for lunch. Refreshments were provided in the mornings, and we really looked forward to our morning coffee catch-up!

One highlight was attending a lunch with senior leaders. Many of them had spent a long time working at NGN, so they were able to offer really interesting perspectives and discuss how their careers had developed across different roles within the company.

Exploring Innovation, Sustainability and Social Impact

For me, the most interesting people to speak to were colleagues working in innovation, environment and social vulnerability. Their work focused on reducing inequality and on exploring ways to mitigate the negative environmental impacts of hydrocarbons, including research into using gas pipes for hydrogen in the future.

This really stood out to me and linked closely with my own interests in sustainability and geography.

How Work Experience Helped Shape My Future

Since completing my work experience at NGN, I’ve included it in my personal statements for university applications to Global Sustainable Development, Geography, and Planning courses. I’ve received all five offers, which I genuinely believe were strengthened by this experience.

I think this work experience is incredibly useful for choosing and applying for a wide range of courses, apprenticeships and jobs, especially because you get exposure to so many different departments that you can later reference in applications and covering letters.

Many colleagues also shared their contact details with us, offering support if we had questions after the programme or needed a reference, which felt really encouraging.

Why I’d Recommend NGN Work Experience Programme

There really is no reason not to take up the opportunity to do the one-week work experience at NGN. Travel costs are covered*, individual needs are accommodated, and everything feels well thought out. I see it as a real investment in my personal growth and future.

What stood out most to me was the genuine interest and effort shown by everyone I met. That experience has inspired me even more to work towards a career focused on helping people and protecting the environment.

A huge thank you to Sophie for her hard work, enthusiasm and valuable input into our work experience programme. Her feedback is helping us continue to create meaningful opportunities for young people starting out on their career journey.

If you’re a student looking to gain real world experience, explore different career paths and build confidence for the future, find out more about NGN work experience and apply today.