Utility Week Awards finalist for Utility of the Year and Customer Support Award
We are pleased to announce that Northern Gas Networks has been named a Utility Week Awards finalist in two prestigious categories at the 2026 Utility Week Awards. These awards include: Utility of the Year and the Customer Support Award.
The annual Utility Week Awards recognise achievements across the utilities sector, celebrating organisations and teams that deliver valuable services for customers and communities.
Recognition for customer support
The Customer Support Award recognises utilities providing tailored support to customers in vulnerable circumstances. This includes people experiencing financial difficulties, disability, digital exclusion or other pressures.
Also, the award celebrates organisations that go beyond their regulatory requirements to provide support for those who need it most.
Northern Gas Networks shortlisted for Utility of the Year
Northern Gas Networks is also a Utility Week Awards finalist for Utility of the Year. This recognises utilities whose culture and performance make them industry exemplars.
The award considers how organisations deliver for customers, promote diversity and enhance the reputation of the wider utilities sector.
A strong year of recognition for Northern Gas Networks
Also, these two nominations add to a strong year of external recognition for Northern Gas Networks across customer service, innovation, social impact and wellbeing.
We look forward to the winners being announced at the Utility Week Awards ceremony on 1 December 2026.