Northern Gas Networks is carrying out essential website maintenance on the evening of Thursday 28th May from 10pm.
You may experience some disruption to our website during this time. If you need to contact us during this time, please call our Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk
If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.
Our team are here to help guide you through the process which may involve initial assessment and site survey before we carry out the work.
If you’d like to disconnect or reconnect your gas supply in preparation for new Semi Concealed or Built in Meter Boxes, one of our engineers will temporarily disconnect your service pipe (the small pipe that connects your meter to the gas main in the street) before your own tradesman removes the old box. They’ll then reconnect your service pipe once your new box is installed. You will be responsible for both the purchase of the new box and getting your meter reconnected to your internal pipework by a Gas Safe registered engineer.
