Northern Gas Networks is carrying out essential website maintenance on the evening of Thursday 28th May from 10pm.

You may experience some disruption to our website during this time. If you need to contact us during this time, please call our Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk

If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The North of England’s gas distributer, Northern Gas Networks (NGN) is carrying out emergency works at the Albion Court tower block building in Halifax today (Friday 12th April 2024) after a reported gas escape.

The gas supply to 29 impacted properties has been turned off while engineers assess the network and subsequently carry out repairs.

Chris Green, Operations Manager at Northern Gas Networks said: “Our engineers are on site working hard to resolve the issue and ensure impacted customers have everything they need in the meantime. We are working closely with the landlord, Together Housing.

“We will work as quickly as possible to restore gas to customers and we apologise for this interruption.

“Our customer care team is on hand to provide support to residents affected and anyone who requires additional support can speak to a member of our on-site team or call 0800 040 7766.”

If you smell gas or suspect Carbon Monoxide, call the National Gas Emergency number on 0800 111 999 immediately.