If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
[email protected]
Connections Team
0800 040 7766 (Option 2)
[email protected]
Stakeholder Relations Team
[email protected]
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      Warm Homes Network – Citizens Advice Manchester, Lightening Reach, Turn2us and Yes Energy

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      A nationwide support network connecting households to expert advice, financial assistance and energy-saving solutions

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      • Warm Homes Network PEA - Project Extension
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      GDN Collaboration, Fuel Poverty & Energy Affordability, 2026-2027