If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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The Carents Room

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This is an accessible, GDPR-compliant online platform supporting one million carers with energy advice, health information, CO awareness, PSR referrals and sustainability.