If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
customercare@northerngas.co.uk
Connections Team
0800 040 7766 (Option 2)
gasconnections@northerngas.co.uk
Stakeholder Relations Team
stakeholder@northerngas.co.uk
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      Northern Gas Networks – Services Beyond the Meter

      completed

      Services Beyond the Meter (SBtM) helps vulnerable customers stay safe, warm and independent by restoring gas supplies after emergencies through appliance testing, repair or replacement.

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      • NGN - Services Beyond the Meter PEA
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      NGN Partnership, Services Beyond the Meter, 2023-2024