If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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NEF – Centres for Warmth

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Centres for Warmth – the partnership with National Energy Foundation (NEF) provides tailored case management, helping vulnerable households reduce fuel poverty, improve energy security, and access ongoing support.