If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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MIND – Cost of living and mental health support programme

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MIND’s Mental Health Energy Programme delivers tailored financial, mental health and energy support to vulnerable households across England and Wales, helping people manage energy costs, access benefits and practical assistance, improve wellbeing, and build awareness of carbon monoxide safety and energy safeguarding services.