If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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Groundwork Yorkshire Limited – Green Doctors – Energy matters

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The Energy Matters project helps customers reduce energy costs, improve energy efficiency, and enhance health and wellbeing through tailored advice and support. It also promotes PSR referrals and raises awareness of carbon monoxide safety, including the importance of regular appliance checks and installing CO alarms.