If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
[email protected]
Connections Team
0800 040 7766 (Option 2)
[email protected]
Stakeholder Relations Team
[email protected]
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      Citizens Advice Sheffield – Advice in BSL to Deaf Community

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      Advice in British Sign Language (BSL) to Deaf Community provides accessible, tailored support in British Sign Language, helping Deaf households improve safety, reduce fuel poverty, and build resilience.

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      • Citizens Advice Sheffield - Advice in BSL
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      Cross Utility Collaboration, Supporting Priority Customers, 2026-2027