If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
[email protected]
Connections Team
0800 040 7766 (Option 2)
[email protected]
Stakeholder Relations Team
[email protected]
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      • Citizens Advice National – Energy Safeguarding and CO Safety Partnerships – additional CO advice packs – distribution
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      Citizens Advice National – Energy Safeguarding and CO Safety Partnerships – additional CO advice packs – distribution

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      Citizens Advice partnership provides energy, carbon monoxide safety, benefits and debt support, helping vulnerable households stay safe and warm.

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      • Citizens Advice National - Energy Safeguarding and CO Safety Partnerships - additional CO advice packs - distribution
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      GDN Collaboration, Fuel Poverty & Energy Affordability, 2021-2022