If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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Citizens Advice Carlisle & Eden (CACE) – North Cumbria Energy Support 

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Citizens Advice Carlisle and Eden provides free advice and support for vulnerable residents through referrals, partnerships and self-access.