If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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Carents Room

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Providing an always‑on digital hub delivering energy advice, carbon monoxide awareness and support to unpaid carers helping vulnerable older households stay safe.