If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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CACE – North Cumbria Energy Support

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Partnership with Citizens Advice Carlisle and Eden (CACE) providing integrated energy advice, income maximisation, debt support and carbon monoxide awareness to improve safety and financial resilience for vulnerable households.