If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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Age UK – Cosy Homes for Later Life

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Cosy Homes for Later Life provides tailored energy safeguarding advice and practical support to older people across England, Scotland and Wales, helping them stay warm, safe and financially resilient through benefits support, debt and energy advice, carbon monoxide awareness, and Priority Services Register access.