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If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Some of the older, metal pipes have been in the ground for decades and have reached the end of their useful life.

Our replacement works are long term investments and we’ll give you plenty of notice before we start digging.

Unfortunately, not all our work can be planned weeks in advance. We sometimes need to carry out emergency repairs to tackle leaks and other problems which could affect supplies if we don’t take action.

In these circumstances, we’re authorised to carry out repair work at very short notice. We will, of course, still do everything we can to avoid disrupting your day and keep you informed at all times.

If we’re due to replace or repair the gas mains on your street, just download one of the leaflets below.

Planned works Repair works

If you’re experiencing a loss of supply, we’ll get you back up and running as quickly as we can.

Losing your gas supply with no prior warning can ruin your day. Our engineers are very experienced and never, ever take chances with safety – you’re in safe hands.

Find out more

Current incidents in our network

Update – 10.30pm, Friday 15th October 2021: Interruption to gas supplies in Harrogate

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People living in the HG1, HG2, HG3 and HG4 areas of Harrogate are being urged to temporarily minimise their use of gas while work to repair a large gas escape is under way.

Northern Gas Networks says the incident in Ripon Road is affecting the normal gas pressure in some parts of the town and, by avoiding all non-essential use, people can help ensure there is enough gas in the system to go around everyone.

That means trying not to use central heating, and avoiding taking showers if you have a combi boiler, until further notice. The situation is likely to last into tomorrow.

Operations manager for Northern Gas Networks Stuart Armin apologised for the inconvenience and said engineers would be working 24/7 until the situation was safely resolved.

“Our top priority is to keep people safe and restore normal service as quickly as we can. There is still a smell of gas in the air. I’d like to reassure people that we are safely managing the issue but if they have any concerns at all they can call us. The National Gas Emergency Number 0800 111 999 is open 24-hours for advice and assistance if necessary.”

As a precaution, businesses along Ripon Road past the junction of Jennyfield Drive remain evacuated, including the Co-Op petrol station, Shell garage and the Hydro leisure centre.

A temporary road closure is also in place in Ripon Road and motorists are advised to find alternative routes.

Please keep checking our website www.northerngasnetworks.co.uk for the latest updates.

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Update – 8pm, Friday 15th October 2021: Interruption to gas supplies in Harrogate

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Engineers from Northern Gas Networks remain on site at Ripon Road in Harrogate this evening (Friday, 15th October 2021) as they deal with a large gas escape.

The incident is temporarily affecting gas supplies to properties in the HG1, HG2, HG3 and HG4 postcodes. There is also a strong smell of gas in the air, although this is expected to dissipate shortly as preparations get under way to start repair work.

As a precaution, businesses along Ripon Road past the junction of Jennyfield Drive have been evacuated, including the Co-Op petrol station, Shell garage and the Hydro leisure centre.

A temporary road closure is also in place to allow the repairs to be carried out as quickly and safely as possible. Motorists using Ripon Road are advised to find alternative routes as this is likely to impact journey times.

Operations manager for Northern Gas Networks Stuart Armin said the situation was being kept safely under control but apologised for the temporary interruption some people were experiencing with their gas supplies, and for the strong smell.

“We realise how inconvenient this must be for people. I’d like to reassure them that the situation is being monitored and we are doing everything we can to restore normal service as soon as we possibly can.

“Hopefully the smell of gas in the outside air will begin to ease shortly but if anyone remains concerned for their safety, please give us a call on the 24/7 National Gas Emergency Number 0800 111 999 for advice and assistance if necessary. That’s what we are there for.

“Until the repairs are complete and everyone’s gas is back to normal, we’ll be working round the clock. We have also instigated our emergency procedures to provide support locally.”

Keep posted to www.northerngasnetworks.co.uk for further updates.

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Update – 5.10pm, Friday 15th October 2021: Emergency repairs at Ripon Road, Harrogate

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Engineers from Northern Gas Networks are carrying out emergency repairs to a medium pressure gas main on Ripon Road in Harrogate this evening (Friday, 15th October 2021).

As a precaution, businesses along Ripon Road past the junction of Jennyfield Drive have been evacuated, including the Co-Op petrol station, Shell garage and the Hydro leisure centre.

There currently no effect on gas supply to local homes and businesses however there is a strong smell of gas in the area.

To protect teams and members of the public, a temporary road closure has been introduced to allow the repairs to be carried out.

Motorists using Ripon Road are advised to find alternative routes as this is likely to impact journey times today.

Keep posted to www.northerngasnetworks.co.uk for further updates.

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Update – 4.15pm, Friday 15th October 2021: Emergency repair work at Ripon Road, Harrogate

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Engineers from Northern Gas Networks are carrying out emergency repairs to a medium pressure gas main on Ripon Road in Harrogate today (Friday, 15th October 2021).

To protect teams and members of the public, a temporary road closure has been introduced to allow the work to be carried out.

Motorists using Ripon Road are advised to find alternative routes as this is likely to impact journey times today.

Keep posted to www.northerngasnetworks.co.uk for further updates.

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3pm Friday 15th October 2021: Gas escape at Ripon Road, Harrogate

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Engineers from Northern Gas Networks (NGN) are on site at Ripon Road, Harrogate today, responding to a gas escape near the Co-Op petrol station (Friday 15 October 2021).

Stay posted to www.northerngasnetworks.co.uk for more updates.

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