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About us Latest news

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We think it’s important to keep you up-to-date with what we’re up to. From network updates to national announcements, you’ll find it all here.

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Emergency gas work – Junction of Riding Dene A695, Stocksfield

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Engineers from Northern Gas Networks, the gas distributor for the north of England, are carrying out emergency gas works on the Junction of Riding Dene, Stocksfield today (Friday 12th April 2024).

Work is part of an ongoing investigation into a gas escape in the area. The Junction of Riding Dene is therefore temporarily closed on the A695, and traffic is being diverted down Station Bank.

A full traffic diversion map is available:

Michael Brown, Site Manager at Northern Gas Networks said: “We apologise for any inconvenience caused to customers while we assess and carry out repairs at the junction of Riding Dene on the A695.

“We’re working to complete the project as quickly and safely as possible and thank our customers for bearing with us until the work is finished and we can reopen the road.”

For more updates follow @NGNgas on X and northerngasnetworks/facebook.com

Contact us

If you have any questions or would like to talk to us, please call our Customer Care team on 0800 040 7766

If you smell gas or suspect Carbon Monoxide, call the National Gas Emergency number on 0800 111 999 immediately.

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Essential gas mains repair work in Stanley, Durham

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Northern Gas Networks (NGN), the North of England’s gas distributor, are working on an essential high pressure gas main repair on the A693, Hill Top, Stanley to ensure the safety and integrity of the gas network.  Due to the location of the gas main in the road, we have temporary four way traffic lights on this road near the allotments. We expect the work to be completed by the 29th April.

Kristian Ainsworth, Site manager at Northern Gas Networks, said “The safety of our customers and engineers is our number one priority, and erecting temporary traffic lights is essential in ensuring the public and our workforce stay safe at all times.

“We would like to thank customers for their patience at this time and apologise for any inconvenience experienced. We will keep businesses and road users updated throughout the work.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Emergency work to restore gas in Albion Court, Halifax

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The North of England’s gas distributer, Northern Gas Networks (NGN) is carrying out emergency works at the Albion Court tower block building in Halifax today (Friday 12th April 2024) after a reported gas escape.

The gas supply to 29 impacted properties has been turned off while engineers assess the network and subsequently carry out repairs.

Chris Green, Operations Manager at Northern Gas Networks said: “Our engineers are on site working hard to resolve the issue and ensure impacted customers have everything they need in the meantime. We are working closely with the landlord, Together Housing.

“We will work as quickly as possible to restore gas to customers and we apologise for this interruption.

“Our customer care team is on hand to provide support to residents affected and anyone who requires additional support can speak to a member of our on-site team or call 0800 040 7766.”

If you smell gas or suspect Carbon Monoxide, call the National Gas Emergency number on 0800 111 999 immediately.

 

 

 

 

 

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Northern Gas Networks to carry out essential maintenance work to maintain a safe and reliable gas supply in Stockton

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Stockton.

The ageing metal pipework is now being replaced by new, more durable, plastic pipes to ensure a safe and reliable supply of gas to customers now, while getting the network ready for the future.

The work on Norton Road will start on the 15th of April working on the odd side of the road between properties 305 to 371. It has been planned in collaboration with Stockton Borough Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

As of the 15th of April there will be multi way lights in place on Norton Road from the junction of  Derwent Street to Wesley Place for four weeks. Please allow extra time for your journey.

Nigel Pearson, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Stockton.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Northern Gas Networks Partners with the Breaking Down Barriers Commission to Foster Inclusive Opportunities

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In an inspiring move towards fostering societal equality and inclusivity, the Breaking Down Barriers Commission, an initiative steered by The Purpose Coalition, is thrilled to announce its strategic partnership with the Northern Gas Networks (NGN).

This collaboration marks a significant commitment from NGN to leverage its industry leadership and resources in breaking down systemic barriers, ensuring equal opportunities for all.

The Breaking Down Barriers Commission, under the leadership of Nick Forbes CBE, is dedicated to transforming the role of businesses and organisations into catalysts for societal change. By joining forces with the Commission, NGN embarks on an innovative journey to enhance accessibility and create equal opportunities within the communities it serves.

Nick Forbes CBE, Chair of the Breaking Down Barriers Commission and a former Member of Keir Starmer’s Shadow Cabinet said: “The collaboration with Northern Gas Networks is a milestone in our mission to create a more inclusive society. Their commitment to sustainability and community welfare aligns seamlessly with our goals, setting a new benchmark for industry-led social initiatives.”

NGN CEO Mark Horsley said: “We are proud to align with the Breaking Down Barriers Commission. This partnership underscores our dedication to making a tangible difference in the lives of the people we serve. Together, we aim to implement innovative strategies that remove obstacles, enabling individuals from all walks of life to achieve their full potential.”

This strategic alliance arrives at a crucial time, with a General Election looming on Britain’s horizon. It underscores the critical role that British businesses play in addressing societal challenges and enhancing community well-being. The Commission is poised to demonstrate the impactful role of the private sector in driving positive societal change.

To learn more about the partnership and the Commission’s transformative initiatives, visit: https://www.breakingdownbarrierscommission.co.uk.

About the Breaking Down Barriers Commission

The Breaking Down Barriers Commission is a visionary initiative by Nick Forbes CBE, aiming to redefine the role of businesses and organisations in promoting inclusivity and opportunity. Part of the Purpose Coalition, the Commission collaborates with a broad network of partners to dismantle barriers and foster an equitable society for all.

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Castleford

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Castleford.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work began on Tuesday 2 April and is expected to take approximately 14 weeks to complete. It has been planned in collaboration with Wakefield Council.

So that engineers can carry out the work safely and efficiently, and to protect the members of the public, some traffic management measures will be put in place.

From Tuesday April there will be temporary traffic lights on Barnsdale Road for approximately 9 weeks. These will move along in sections, starting at the Castleford Car Centre near Allerton Bywater and will head towards and finish at Bridge Street roundabout.

Advance warning signs have been displayed prior to works starting.

Craig Skinner, Central Operations Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Castleford.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Hartlepool.

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Hartlepool.

The ageing metal pipework is now being replaced by new, more durable, plastic pipes to ensure a safe and reliable supply of gas to customers now, while getting the network ready for the future.

The work on Park Road will start on the 2nd of April at the junction of Elwick Road. This work will last for approximately eight weeks. It has been planned in collaboration Hartlepool Borough Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

As of the 2nd of April, there will be multiway lights in place on Park Road at the junction of Elwick Road and a closure at the junction of Queensberry Avenue and Park Road for approximately two weeks. Following this as of the 15th of April there will be a full rolling road closure on Park Road from the Junction of Queensberry Avenue, working in 200-metre sections, up to Wansbeck Gardens. There will be access to residents only for parking within the closed section and access will be Via York Road only.

Steven Storey, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hartlepool.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Pontefract

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Pontefract.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work will start on Monday 25th March and is expected to take approximately 2 weeks to complete. It has been planned in collaboration with Wakefield Council.

So that engineers can carry out the work safely and efficiently, and to protect the members of the public, some traffic management measures will be put in place.

From Monday 25th March there will a lane closure in both directions on the A639 (Park Lane and Front Street); filtering traffic into single lanes. There will also be a road closure coming off the A639 onto Stuart Road. These will be in place for approximately two weeks.

Advance warning signs will be displayed prior to works starting and a signed diversion will be put in place.

Chris Reed, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Pontefract.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Northern Gas Networks partners with NEA and UK gas distribution networks to launch ‘Warm Homes, Healthy Futures’ national health programme

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Northern Gas Networks (NGN) in partnership with National Energy Action and together with the UK’s other gas distribution networks, Cadent, SGN and Wales & West Utilities, has launched ‘Warm Homes, Healthy Futures’, a nation-wide fuel poverty and health programme. This multi-year project will connect health professionals and local public health bodies with energy advice and other specialist services including income maximisation, servicing and home improvements, to support people to live in warm and safe homes and improve their health.

The programme was launched at an event at the House of Lords today (19 March 2024) with Minister Solloway, Parliamentary Under Secretary of State and Minister for Energy Consumers and Affordability at the Department for Energy Security and Net Zero; Baroness McIntosh, President, National Energy Action: Action for Warmer Homes; and Adam Scorer, CEO, National Energy Action (NEA).

The collaborative programme will be coordinated nationally, and delivered locally in communities where there is high need and limited existing support with the aim of leaving a lasting legacy.

Mark Horsley, CEO, Northern Gas Networks, said: “As a gas network based at the heart of the region that we serve, we have a responsibility to ensure that people are safe and warm in their homes both now and in the long term and to work with our partners to help create healthier communities throughout the North.

“We’re delighted to be working with National Energy Action and the other UK gas distribution networks to lead ‘Warm Homes, Healthy Futures’, our most ambitious collaborative project to date, which will help to understand and address the root causes of fuel poverty and target those who need support most, improving the quality of life for thousands of people living not just here in the North, but throughout the UK.”

Details of the projects to be rolled out across the Northern Gas Networks’ geography will be published here in the upcoming weeks.

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Darlington.

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Darlington.

The ageing metal pipework is now being replaced by new, more durable, plastic pipes to ensure a safe and reliable supply of gas to customers now, while getting the network ready for the future.

The work on Haughton Road will start on 23rd of March and expected to last three weeks.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

As of the 23rd of March, there will be a closure at the junction of Hundens Lane and Haughton Road for the duration of the work. There will be a fully signed diversion in place.

Nick Younger, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Darlington.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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