If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

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Latest News

From network updates and colleague stories to national announcements, you’ll find it all here.

 

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Out of Hours – 0113 322 7978

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Essential Gas Mains Upgrade: Ripon town centre

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Ripon to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in the Ripon area, keeping homes and businesses safe, warm and connected.

The project, which has been planned in collaboration with North Yorkshire Council, is expected to last until around the end of November. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

Work Details

From Monday 24 August, Low St Agnesgate will be closed between the junctions of High St Agnesgate and Minster Road until Monday 14 September.

From Monday 7 September, temporary traffic lights will be in place on this location until Friday 18 September.

Also from Monday 7 September, there will be a road closure on St Mary’s Gate, which will move north from Residence Lane to the junction with Allhallowgate and Priest Lane as the work continues. This closure will be in place until around the end of October. Access to St Marygate Car Park will be maintained at all times.

From Monday 5 October, temporary traffic lights will be in place at the junction of Allhallowgate and Priest Lane, until around Friday 23 October.

From Monday 19 October, one lane of Stonebridgegate will be closed, and temporary traffic lights will be in place until the end of the project.

Mark Mawhood, Operations Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Ripon.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: [email protected].

Smell Gas or Suspect Carbon Monoxide?

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Essential Gas Mains Upgrade: Pontefract Lane, Leeds

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work on Pontefract Lane, Leeds to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in the Leeds area, keeping homes and businesses safe, warm and connected.

The project, which has been planned in collaboration with Leeds City Council, is expected to last until around the end of September. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

Work Details

From Tuesday 1 September there will be a road closure on Pontefract Lane, at the junction of Park Parade and Frederick Avenue. This will be in place for approximately 2 weeks.

Chris Reed, Central Business Operations Lead at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Leeds.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: [email protected].

Smell Gas or Suspect Carbon Monoxide?

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Essential Gas Mains Upgrade: Elwick Road, Hartlepool

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work on Elwick Road, Hartlepool to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in the Hartlepool area, keeping homes and businesses safe, warm and connected.

The project, which has been planned in collaboration with Hartlepool Borough Council, is expected to last until around the end of September. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

Work Details

From Monday 17 August, temporary traffic lights will be in place on Elwick Road, from the junction of Egerton Road to Park Avenue. Please allow extra time for your journey while these essential works are carried out.

Steven Storey, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hartlepool.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: [email protected].

Smell Gas or Suspect Carbon Monoxide?

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Essential Gas Mains Upgrade: Dewsbury Road, Tingley

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work on Dewsbury Road, Tingley to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in the Tingley area, keeping homes and businesses safe, warm and connected.

The project, which has been planned in collaboration with Leeds City Council, is expected to last until around the end of August. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

Work Details

From Wednesday 12 August, four-way temporary traffic lights will be in place on Dewsbury Road, at the junction of Rein Road and Syke Road.

Chris Reed, Central Business Operations Lead at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Tingley.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: [email protected].

Smell Gas or Suspect Carbon Monoxide?

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Innovation funding awarded for next phase of Northern Gas Networks hydrogen storage project

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Knapton hydrogen storage facility Northern Gas Networks

A Northern Gas Networks (NGN) hydrogen storage project supporting greater energy resilience has been awarded further innovation funding from the UK energy regulator. 

The Knapton H2 Storage for H2P project in North Yorkshire will now progress into its next phase of development. The project has received funding that was confirmed through Ofgem’s Strategic Innovation Fund (SIF).

The SIF supports projects working to accelerate the decarbonisation of Britain’s energy networks.  

This ‘Alpha’ stage builds on a successful ‘Discovery’ phase. This phase increased understanding of geological hydrogen storage for power generation and energy system resilience. 

The project is led by NGN, with partners including the British Geological Survey, Centrica, Ceraphi Energy, National Gas Transmission, the University of Edinburgh and Wales & West Utilities. 

The critical role of hydrogen storage

Hydrogen storage is increasingly recognised as a critical enabler of hydrogen‑to‑power, allowing energy to be stored when supply is high and used when power demand increases, helping improve energy security and balance a renewables‑led system. 

The project will now evaluate practical near-surface and above-ground hydrogen storage options for Knapton. This knowledge could support early deployment and make more effective use of renewable energy.

Alongside near-term storage solutions, the project will investigate how larger underground hydrogen storage facilities. These storage facilities could possibly support the UK’s future energy needs.

Building on Knapton as a base case, the project will also develop a Scalability and Adoption Plan, ensuring that learnings from both near‑term and geological storage options can be applied across the UK.

In addition, this will support wider deployment of hydrogen storage across a range of applications. This will help towards reducing wasted renewable energy and accelerate the transition to low‑carbon gas systems. 

Also, energy storage and backup power will become increasingly important. As the UK increases the amount of renewable energy supplying electricity.

This study is the first of its kind in the region. It will undertake a feasibility assessment of the area’s geology to host energy storage technologies, allowing for the decarbonisation of gas-fired peaking power plants (those that only run when there is high demand).

Embedding resilience into the UK’s energy

The nearby Vale of Pickering and North Yorkshire areas host a fantastic diversity of geology. With further research these could be used for storing hydrogen.  

Also, the region contains numerous depleted hydrocarbon reservoirs and legacy gas assets. These may have potential for repurposing, alongside other porous rock aquifers, salt deposits and rocks that may support lined rock shafts.

The study will generate an understanding of what is possible for hydrogen storage at scale in the local area. More importantly the research will look into supporting the area’s local economy, embedding resilience and the UK’s energy security. 

Jarred Knott, Energy Futures Project Manager at NGN, said: 

“Securing Alpha funding is an important milestone for the Knapton H2 Storage for H2P project. It reflects the strength of the work delivered during the Discovery phase.  

“This next stage is focused on delivering practical solutions. Exploring options that can be implemented in the near term while also unlocking the deeper geological storage needed for long‑duration energy resilience.  

“By addressing both technology and the planning and regulatory requirements for deployment, we are creating a clear pathway to scale hydrogen storage across the UK. This will enable a more flexible, secure and low‑carbon energy system, fit for the future.” 

To find out more about this project and NGN’s innovation work, check out NGN’s 2026 Annual Innovation Summary.

You can also contact the project team on [email protected]

 

 

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Essential Gas Mains Upgrade: Middleton, Pickering

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Middleton, Pickering to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in the Pickering area, keeping homes and businesses safe, warm and connected.

The project, which has been planned in collaboration with North Yorkshire Council, is expected to last until around the end of September. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

Work Details

There will be a road closure on Middleton Carr Lane between Main Street and Back Lane South for two weeks starting on Monday 17 August. There will also be temporary multiway traffic lights on Main Street between Middleton Carr Lane and West View for the duration of the work.

Chris Keith, Operations Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Middleton.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: [email protected].

Smell Gas or Suspect Carbon Monoxide?

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Essential Gas Mains Repairs: Harrogate Road, Rawdon, Leeds

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Northern Gas Networks (NGN), the gas distributor for the North of England, has been carrying out essential repair work on gas pipes in Rawdon, Leeds.

At around midday on Tuesday August 4, engineers from Northern Gas Networks (NGN) responded to reports of a gas escape on a pipe on Belmont Grove, Rawdon, Leeds.

Our teams have worked extended hours to carry out this work as quickly as possible, completing the repair to the pipe on Wednesday 5 August.

To protect the safety of engineers, members of the public and road users, temporary four-way traffic lights were in place on Harrogate Road, Rawdon, at the junction of Green Lane and Belmont Grove, until 7pm on Friday 7 August.

The gas supply to properties and businesses in the area has not been affected.

Dale Hemingway, Site Manager at NGN, said: “We apologise for the disruption caused by this emergency repair work, however it is essential to keep gas flowing safely and reliably to the residents of Rawdon.

“Our engineers worked around the clock to completed the repair to the pipe earlier.

“Traffic management will remain in place until 7pm on Friday 7 August to ensure everyone’s safety. We recognise that this is a very busy area and ask anyone travelling to Leeds Bradford Airport to allow more time for their journeys until that time.”

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, seven days a week.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: [email protected].

 

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Essential Gas Mains Upgrade: Osborne Terrace, Newcastle

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work on Osborne Terrace, Newcastle to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in the Newcastle area, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around the end of October, has been planned in collaboration with Newcastle City Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

Work Details

From Monday 28 September, a partial road closure will be in place on Osborne Terrace. Motorists will not be able to travel northbound on Osborne Terrace from Sandyford Road – a fully signed diversion will be in place. Motorists will also not be able to turn right from the A1058/Jesmond Road on to Osborne Terrace for the duration of the works.

Chris Trevena, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them to continue to maintain a safe and reliable gas supply to the residents and business owners of Newcastle.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: [email protected].

Smell Gas or Suspect Carbon Monoxide?

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Gas Safety at Home: Simple Tips for Safe Renovations

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northern gas networks gas safety at home

Planning a home renovation? Whether you’re building an extension, upgrading your kitchen or transforming your garden, it’s vital to keep gas safety in mind.

This guide features three essential gas safety at home tips to keep your renovation project safe, compliant and stress-free.

 

Never DIY gas work. Always use a Gas Safe Registered engineer

By law, any work on gas appliances, pipework, or installations must be carried out by a qualified Gas Safe-registered engineer. In some cases, not using a Gas Safe Registered engineer can invalidate your home insurance.

Trying to install, move or repair a gas appliance yourself could lead to gas leaks, fires, explosions or carbon monoxide poisoning.

To find a qualified engineer:

It’s recommended that gas appliances be checked and serviced regularly. We’d advise doing this once a year to keep you and your family safe, and also helping your appliances last longer, saving you money.

If you need any follow-up work in an emergency, ensure this is completed by a Gas Safe Registered engineer.

💡 Top tip: Always ask to see your engineer’s Gas Safe ID card when they arrive.

 

Know where your gas pipes are before you start work

Before starting any renovation work, especially extensions, it’s essential to understand where your gas pipes are located.

Building over or too close to gas pipes can create serious safety risks and may impact you and your neighbours’ gas supply. Whether working with a contractor or doing the work yourself, here are a few things to consider:

  • Avoid building directly over gas pipelines wherever possible
  • Always check pipe locations before starting work
  • Make sure your plans are safe and compliant before construction begins

It’s always worth locating the pipes in your house well ahead of starting work.

 

Digging in your garden? Dial Before You Dig

Planning landscaping, fencing, or digging foundations for that extension? This is where one of the most important safety steps comes in, always Dial before you Dig.

Did you know that our gas pipes run underground across the North of England? For this reason, we always recommend reaching out to us first before the shovel hits the ground.

Hitting a gas pipe can be extremely dangerous, putting you, your family and neighbours at risk. Damaging a gas pipe can lead to serious incidents, including gas leaks and emergencies.

We offer a free service to check whether any of our pipes or infrastructure run through your property or in the area you intend to work. All we need is a few details, and we’ll email them to you, usually within an hour.

Find more about this service here on our website, email us at [email protected], or call us on 0800 040 7766.

💡 Remember: It’s quick, it’s free, and it could prevent a serious accident.

 

Bonus gas safety reminder: Know what to do in an emergency

If you smell gas or suspect carbon monoxide, immediately call the National Gas Emergency Service on 0800 111 999. Lines are open 24/7.

You should also open all doors and windows, avoid using electrical switches and leave the property immediately.

Renovating your home should be exciting, not stressful. By following these simple steps, you’ll protect your home, your family and your project from unnecessary risks.

For more advice, tips and guidance on gas safety at home, explore our gas safety page to learn how to safe all year round.

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Essential Gas Mains Upgrade: Berwick-upon-Tweed

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Berwick-upon-Tweed to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in the Berwick-upon-Tweed area, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around the end of August, has been planned in collaboration with Northumberland County Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

Work Details

From Monday 7 September, a road closure will be in place at the junction of Walkergate and Church Street. A clearly signed diversion will be in place.

Parking will also be restricted along a section of Wallace Green, and no parking cones will be issued during the time of the works.

Dan Hind, Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them to continue to maintain a safe and reliable gas supply to the residents and business owners of Berwick-upon-Tweed.

“Shops and businesses in the area will remain open as usual and we will be working hard to complete this essential project as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: [email protected].

Smell Gas or Suspect Carbon Monoxide?

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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