If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team

Innovation resources

northern gas networks funding resources

Welcome to our 2026 Innovation Summary

The annual summary sets out how we have continued to build on our evolving culture of innovation in 2025/26.

It explains how we’ve used both our Network Innovation Allowance (NIA) and Strategic Innovation Fund (SIF) to undertake essential research and identify opportunities to develop new products, methodologies and services, investing in market ready solutions and introducing new ways of working into our business as usual operations.

northern gas networks funding resources
Transparency and reporting

The policies, processes and plans that make the business tick, and the rules and principles we put in place to function ethically. Access all our key reports and publications to really get into the detail of what we do, our methods and how well we’re doing it.

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