If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
[email protected]
Connections Team
0800 040 7766 (Option 2)
[email protected]
Stakeholder Relations Team
[email protected]
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      • Cadent and NGN collaborative One Number programme 2023-2025
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      Cadent and NGN collaborative One Number programme 2023-2025

      completed

      Supporting vulnerable households through energy advice, income maximisation, funding access, and essential gas appliance servicing, repair and replacement.

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      • Cadent and NGN collaborative One Number programme 2023-2025 PEA
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      GDN Collaboration, Services Beyond the Meter, 2022-2023