If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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The National Energy Foundation (NEF) – Supporting Centre for Warmth

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NEF provides tailored fuel poverty support, energy advice, emergency funding and case management, improving household finances, warmth and wellbeing.