If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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The Wise Group – HEAT

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The Wise Group delivers personalised energy mentoring, advocacy and income support, helping vulnerable households reduce fuel poverty sustainably.