We’ll be carrying out some upgrade work on our website today (Wednesday 21st October), which may result in some temporary disruption. Thanks for your patience as we work to improve your experience.

If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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Communitas Energy – Fuel Poverty Advisory Service

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One-stop support service helping vulnerable households access appropriate energy solutions, energy advice and tailored support through a trusted guided journey.