If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
[email protected]
Connections Team
0800 040 7766 (Option 2)
[email protected]
Stakeholder Relations Team
[email protected]
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      Groundwork Yorkshire ESOL

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      Groundwork Yorkshire ESOL Programme delivers tailored energy advice, helping non‑English‑speaking households stay safe, reduce fuel poverty, and access essential support services.

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      • Groundwork Yorkshire ESOL Programme PEA
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      NGN Partnership, Supporting Priority Customers, 2026-2027