If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team
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Bilton Hall – Centre for Warmth

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Bilton Hall Centre for Warmth provides local support in South Tyneside, offering energy advice, CO awareness, and practical help to reduce hardship.