If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)
Connections Team
0800 040 7766 (Option 2)
Stakeholder Relations Team

Supporting cancer patients

Image of male cancer patient holding hand of nurse.

Case study

One in two people will be diagnosed with cancer in their lifetime.

The impact can be huge, with patients often facing a reduction in finances and a range of practical difficulties, that they simply do not have the headspace to deal with.

With hundreds of people undergoing treatment every day, we wanted help reduce the impact for those facing the financial pressures of treatment, especially those who may be choosing between heating their home, eating properly, or attending vital appointments.

We’ve partnered with Northern Cancer Voices – a regional charity which acts as the voice of cancer patients and works to improve their quality of life.

northern gas networks careers week priority services register

Supporting people living with cancer

During patient interactions, Northern Cancer Voices volunteers promote the services we offer – including how to join the Priority Services Register and carbon monoxide (CO) advice, income maximisation and energy efficiency advice.

More than 500 patients have benefitted from the partnership so far, helping to reduce some of the stress of living with cancer.

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