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0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Social Media Standards

  • We’ll always try to respond quickly, but we can’t guarantee we’ll reply to every post on our social channels
  • Any reply will be correct at time of post
  • Always be polite and respectful of others
  • Never disclose an individual’s personal identity or identifying information including their name/and or image, unless you have their permission
  • Never tweet or post someone else’s copyrighted work unless you have their permission
  • We can’t be held responsible for views express on our social channels other than our own
  • We may unfollow, block or report users who we feel breach the above guidance on respecting others and/or disclosing personal information without permission