For RIIO-GD2, Ofgem have introduced a Vulnerability and Carbon Monoxide Allowance. This £60 million fund will be split between all four gas distribution networks between 2021 and 2026, to do much more than keep customers safe and warm.
Our customer base of 2.7 million homes and businesses means we will receive £1 million each year to spend on innovations and initiatives tackling vulnerability and carbon monoxide awareness in our region, with 25% ringfenced for collaborative projects.
We’ll be working with a host of partners, charities and organisations to help us do this, and fully understand the needs of customers in vulnerable circumstances, in order to ensure they are supported in using energy in a safe and efficient way.
Projects must meet strict eligibility criteria in order to qualify, focus on vulnerability and CO safety that go beyond activities currently funded through our regulatory price control mechanisms, or our licence obligations.
All will be tailored to the specific needs of our communities and align with our Vulnerability Strategy, which we created with the support and insight of stakeholders and third sector organisations, to ensure the most effective delivery.
If you have a project that you think we could support, either by ourselves or collaboratively with the other gas networks, please click the button below.