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Industry-leading Young Innovators Council nominated for ‘Better Society’ Award

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Northern Gas Networks’ (NGN) industry-leading Young Innovators Council (YIC) – which offers young people aged 14-19 the opportunity to discuss social and environmental issues and challenges important to them, and inform key decision making – has been shortlisted for another award.

The YIC is one of the contenders for ‘Impact Company of the Year’ at the Better Society Awards which celebrate the efforts that commercial organisations are making to create a more equal, ethical and sustainable world.

The Awards have been running for 11 years and are organised by the Better Society Network, which also encourages positive environmental, social and governance (ESG) efforts and aims to inspire organisations to improve their ESG commitments.

NGN teamed up with the social enterprise Solutions for the Planet to launch the YIC in 2020, and continues to partner with them to ensure its decisions reflect the views of its future customers and colleagues, and to challenge NGN to make decisions mindful of future generations.

NGN delivers gas to 2.9 million homes and businesses across the North of England – and the YIC’s hugely valuable insights tell NGN what matters to their customers of the future, such as climate change, sustainability, the transition to net zero and ongoing challenges linked to the cost of living.

Recently, the YIC’s feedback helped shape NGN’s Business Plan for 2026-2031 which outlines a fairer, greener future for the North of England.

Last year, the YIC was nominated for ‘Best Use of Innovation in Customer Engagement’ at the Engage Awards, and also made the shortlist for the ‘Business Innovation’ Award at IGEM’s Gas Industry Awards.

Jenny Wilkinson, Stakeholder Engagement and Research Lead at NGN, said: “We’re really proud that the YIC have been nominated for another award, which is further proof of its wide-reaching and demonstrable impact.

“The YIC was a first for the energy sector and has helped shape Northern Gas Networks’ business plan, as well as future-proofing the organisation. It has built relationships, fostered genuine collaboration and is a true social mobility success story.

“The members’ voices have helped us prioritise delivery programmes, flagged blind spots, and challenged the business to be braver and more ambitious in the decisions it takes.”

Claire Fitton, Youth Insights Manager at Solutions for the Planet, said: “NGN was an early adopter in truly embedding youth insight. Working with NGN to recruit, support and facilitate this panel of brilliant young minds has shown what’s possible when businesses truly listen to and learn from the next generation.”

Membership of the YIC provides a genuine pathway into a career in the sector. Imogen Stout was a YIC member while she studied Electrical Engineering at Durham University, and has now joined NGN as a full-time Hydrogen Graduate Engineer – showing how the YIC is helping to establish a true talent pipeline.

YIC members codesigned NGN’s new work experience programmes and a schools net zero engagement programme (which has now been delivered to more than 100 schools), influenced NGN’s sustainability strategy and helped the organisation develop a framework for long-term change.

132 young people aged 14-19 have been YIC members since its inception in 2021. 74 different schools across our region have been represented, with 64% of members identified as ethnically diverse. 42% were eligible for Free School Meals, and 17% identified as having a disability or long-term condition.

The Award winners will be announced in May – watch this video to find out more about the YIC:

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We’re carrying out essential upgrade work to maintain a safe and reliable gas supply in Holbeck, Leeds

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Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Holbeck, Leeds to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Leeds, keeping homes and businesses safe, warm and connected.

The project, which is expected to be completed around the end of April, has been planned in collaboration with Leeds City Council. So that engineers can carry out the work safely and efficiently, and to protect members of the public, some traffic management measures will be put in place.

From Monday 2 March there will be rolling temporary traffic lights starting on Top Moor Side at the junction of Recreation Grove, finishing on Domestic Street at the junction of Pleasant Street. The lights will be in place for the entire duration of the project. To minimise disruption, they will be manned during peak times.

Chris Reed, Central Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to homes and businesses in Leeds.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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We’re carrying out essential upgrade work to maintain a safe and reliable gas supply in Thornaby, Stockton

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Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Thornaby, Stockton to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Thornaby, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around the end of February, has been planned in collaboration with Stockton Borough Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures are being put in place.

From Monday 23 February, temporary traffic lights will be in place on Thornaby Road at the junction of Peel Street. The lights will be manned at peak times to minimise disruption,

Nick Younger, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them to continue to maintain a safe and reliable gas supply to the residents of Stockton, so please allow more time for your journeys while the work is ongoing.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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We’re carrying out essential upgrade work to maintain a safe and reliable gas supply in Hartlepool

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Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Hartlepool to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Hartlepool, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until the end of February, has been planned in collaboration with Hartlepool Borough Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Monday 23 February, temporary traffic lights will be in place on Catcote Road at the junction of Mowbray Road.

Thomas Bresnen, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hartlepool, so please allow extra time for your journey while the work is ongoing.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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We’re carrying out essential upgrade work to maintain a safe and reliable gas supply in Darlington

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Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Darlington to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Darlington, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around mid May, has been planned in collaboration with Darlington Borough Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Monday 16 March, work will begin on Whinfield Road meaning one lane will be narrowed, and temporary traffic lights may be introduced at the junction of Whinfield Road and Whinbush Way. This will be confirmed as the work progresses.

Chris Taylor, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to homes and businesses in Darlington.

“We’d like to thank motorists and residents in advance for their patience and understanding, and also remind motorists to please take extra care when driving close to the work site.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Project VOLT secures £500k to strengthen industrial energy resilience and cut emissions for North East sites

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Northern Gas Networks and partners have secured Ofgem funding of £500k for the next phase of an innovation project demonstrating how hybrid dual-fuel microgrids can support improved energy resilience and planning for industrial sites, while also reducing emissions.

Project VOLT (Vector-Optimised Microgrid Operations for Industrial Low-carbon Transition) has entered its proof-of-concept phase, having been awarded an additional £500,000 from Ofgem’s Strategic Innovation Fund (SIF). This marks a significant next step in demonstrating how hybrid, dual‑fuel microgrids can support critical commercial and industrial sites in the North East, creating a scalable model for improved resilience and energy efficiency that could be replicated across Great Britain.

The new phase builds on earlier discovery work that looked at the financial, environmental and network benefits of microgrids. It found that sites could cut peak electricity demand by up to 30%, helping to ease pressure on the wider grid and avoid costly network upgrades. It also highlighted the potential for up to 80% reductions in carbon emissions and energy costs, depending on the site, as well as close to 100% coverage for critical operations during power outages.

Led by LCP Delta on behalf of  Northern Powergrid, and involving Newcastle University, EDF, Northern Gas Networks and Wales & West Utilities, the project will now move into detailed modelling and analysis. Working with a diverse group of commercial and industrial sites, including the Port of Tyne, Newcastle Airport, Severfield, and Pulsant (a digital infrastructure operator supporting UK and global businesses), the project will assess the needs and potential challenges for future delivery. Using simulations, microgrids will be tested across the different sites. It will consider how energy demand, infrastructure constraints and planning decisions affect costs and network flexibility.

The findings will provide insights into how local and national energy systems can work together more effectively. These insights will help inform regional energy planning, decisions on future energy infrastructure and wider energy strategies in the North East and beyond. Ultimately, this next phase will help prepare for the transition to real-world trials.

Keith Owen, Head of Energy Futures at Northern Gas Networks, said: “Project VOLT presents a great opportunity for networks to work together in defining the potential for microgrids, both to strengthen energy resilience and reduce emissions through cross-vector collaboration.”

Emma Carr, Senior Consultant at LCP Delta and Project Director for VOLT, said:

“With demand rising, Project VOLT offers a real opportunity for regional and national networks to work together to strengthen infrastructure resilience.

“This phase allows us to work more closely with a wide range of industrial and commercial sites and set out a clear, practical route to real-world demonstrations, with the potential to be replicated across Great Britain and deliver wider economic value.”

Duncan Oliphant, Head of Commercial Flexibility at Northern Powergrid, said: “We’re proud to be leading VOLT as it progresses into its proof‑of‑concept phase.

“Flexibility sits at the core of this project, helping us design solutions that genuinely support large energy users and critical sites while easing pressure on the wider grid. By enabling these sites to manage their energy more efficiently, we can reduce peak demand, improve local resilience and free up capacity to connect more low‑carbon technologies.

“This funding gives us the opportunity to test those ideas in more depth with our partners, strengthening the evidence base for cleaner, smarter and more reliable energy systems that can be scaled across the region and, ultimately, Great Britain.”

Rebecca Rosling, Interim Director, EDF UK R&D, said: “EDF is committed to enabling an electric Britain through the accelerated development of electrification solutions for large energy consumers. Project VOLT is integral to this ambition, supporting the creation of scalable blueprints and frameworks for efficient management and multi vector optimisation in decarbonised industrial hubs and energy systems.”

Lewis Garvey, Net Zero Planning & Technologies Manager at Wales & West Utilities, said: “As part of our commitment to supporting Industrial & Commercial customers to decarbonise their processes, we’re focused on understanding how microgrid technology could not only enable the net zero energy transition, but also help companies become energy self-sufficient.

“We’re looking forward to supporting the next phase of Project Volt through modelling and assessing its replicability across our network, with the aim of providing resilient and stable energy to hard-to-abate industries for years to come.”

Haris Patsios, Professor in Smart Energy Systems, Joint Director of Newcastle University’s Centre of Excellence in Energy, said: “Accelerating clean power growth while maintaining energy system resilience requires us to come up with, and demonstrate, smarter ways to operate our energy networks at the local and regional level, on top of any other consideration. Working with our industry partners at Newcastle University’s Centre for Energy, we will be demonstrating new ways to transform and enable large commercial and industrial sites to operate as sources of flexible clean power, while also unlocking new pathways for growth.”

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Teenager Erin makes her mark as Northern Gas Networks celebrates its fantastic apprentices during National Apprenticeship Week

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To mark National Apprenticeship Week, Northern Gas Networks (NGN) is celebrating fantastic apprentices like Erin Murphy, who are helping to keep homes throughout the region safe and warm while future-proofing its critical infrastructure to support low carbon energy.

Erin, who’s 19 and from Leeds, started her Level 2 Gas Network Operative apprenticeship in September 2024 and is planning to go on to study Level 3 Gas Network Craftsperson this September. Through the apprenticeship, she’s also studying a Higher National Certificate (HNC) in Mechanical Engineering.

NGN currently have 66 apprentices and are planning to recruit a further 12 this year. In January 2025, all 24 who completed their apprenticeships secured full-time roles with NGN – either as a Mains Response Engineer, a Pressure Mechanical Craftsperson or an Electrical & Instrumentation Craftsperson.

Erin works with our teams across West Yorkshire laying new gas pipes and responding to emergency gas escapes, keeping the North of England safe, warm and connected.

Erin, who studied A levels in Biology, Chemistry and Engineering at Pudsey Grammar School, said: “When I was younger, my dad – who’s an engineer – was doing a lot of renovation work and extensions to our house. So I was always helping out, being his little labourer. I helped him with our driveway and I also helped him fix his car too, so I’ve always been hands on, fixing things and thinking about how to solve problems.

“I work with our new service teams, so often we’re working close to a new build or a property that has been disconnected from the gas network in the past, we then lay a new service.

“I also help the team locate gas escapes and learn how to fix them.

“After A levels, quite a lot of my friends were going to university, but I decided uni life wasn’t for me. I wanted to get an interesting job and earn money too. That means I can save money and get my own place quicker than my friends who have gone to uni.

“I have a friend who used to work at NGN. She spoke very highly of the company and mentioned they were looking for apprentices, so I applied for an apprenticeship, was successful and started in September 2024. I really enjoy my job, and I’m excited to go on and do my Level 3.

“Engineering is a male-dominated environment, but if you’re a female looking to go into engineering, there is nothing stopping you. If something is really heavy, it’s going to be a two-person job anyway, regardless of whether you’ve got two males or two females lifting it. The job I’m learning is down to technique and skill set rather than strength.

“My apprenticeship has helped my self-confidence massively – I used to be quite a nervous person. You’re taught so much during your apprenticeship that when you get on site and have to put it into practice, you’re confident you can do it, and that helps your confidence in all areas of your life too.

“It’s a real-world job, uni would not have given me this perspective. I’d like to eventually be a team leader and go into senior management.

“My colleagues have been so helpful, and my line managers too – they really care about my progress and ensuring I have everything I need to do well in the job.

“My dad is really proud of me!”

Erin’s manager, technician Ryan Gaunt, said: “Erin has got a really bright future, she joined the team recently and has made a great impression already. She’s very willing to get involved in everything and she’s really smart – she’s going to go far.”

Chris Adair, Apprenticeships & Training Manager at NGN, said: “National Apprenticeship Week is the perfect time to celebrate the fantastic impact of Erin and all of our apprentices, who are the future of this organisation. As Erin has discovered, an apprenticeship offers so much – you get to earn while you learn, you work with experienced and inspirational people and they set you up perfectly for future success, and we were very proud that all of our recent cohort have gone on to secure full-time roles with us.

“We’ve also got lots of other colleagues in our network and based at our various depots and offices who are part way through their apprenticeship journey, and I’d like to congratulate them too as they continue to work hard combining work and study. I look forward to them successfully completing their apprenticeships over the next few months and years.

“For the UK to reach our climate targets, it’s absolutely essential that we help people understand the many benefits of our industry and its varied career options which are rewarding professionally, personally and financially.”

We’ll be opening applications for our next apprenticeships later this year – to find out more about our upcoming apprenticeship opportunities and how to apply email ngncareers@northerngas.co.uk

 

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We’re carrying out essential upgrade work to maintain a safe and reliable gas supply in Wortley, Leeds

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Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Wortley, Leeds, to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Leeds, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around the end of May, has been planned in collaboration with Leeds City Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Tuesday 10 February there will be a road closure on Whincover Drive, at the junction of Whincover Close. Access will be maintained to Whincover Close via Ring Road Low Wortley. This will be in place for approximately 3 weeks.

From Tuesday 24 February there will be a lane closure on Ring Road Low Wortley between 9:30am – 3:30pm, starting near the junction of Whincover Drive heading towards Stonebridge Lane. This will be in place for approximately 11 weeks.

From Thursday 2 April there will be another lane closure on Ring Road Low Wortley for traffic travelling in the opposite direction. This will be in place for approximately 3 weeks.

Chris Reed, Central Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to homes and businesses in Leeds.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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We’re carrying out carry out essential upgrade work to maintain a safe and reliable gas supply in Wakefield

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Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Wakefield to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Leeds, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around mid May, has been planned in collaboration with Leeds City Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Friday 6 February there will be rolling temporary traffic lights on Aberford Road, starting outside The Graziers Pub and finishing near St Annes Drive. These will be in place for approximately 10 weeks.

From Monday 9 March there will be a one-way closure on Aberford Road, near the junction of Finkin Croft. Traffic will be able to travel towards Pinderfields Hospital from Finkin Croft but will not be able to travel in the opposite direction. This will be in place for approximately 2 weeks.

From Monday 27 April there will be another one-way closure on Aberford Road, near the junction of St Annes Drive. This will be in place for approximately 2 weeks.

Chris Reed, Central Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to homes and businesses in Wakefield.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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We’re carrying out essential upgrade work to maintain a safe and reliable gas supply in Seaton Carew, Hartlepool

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Seaton Carew, Hartlepool to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Seaton Carew, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around the end of February, has been planned in collaboration with Hartlepool Borough Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

From Friday 23 January, a road closure is in place on Station Lane between Sainsbury’s Local and the junction of Elizabeth Way. A fully signed diversion is in place.

Work is also taking place on Stanmore Grove during the work, which will take around five weeks to complete.

Steven Storey, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them to continue to maintain a safe and reliable gas supply to the residents of Seaton Carew.

“We recognise this is a large project, and have been in regular discussions with key local stakeholders including residents, businesses and councillors in the area to discuss the work, its importance and the steps we are continuing to take to minimise the disruption caused.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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